Corporate IT Lead - Manila, Philippines, Pilipinas - Shopee

Paglalarawan

Job Description:

• Manage and lead PH Corp IT teams to deliver stable and robust IT solutions and ensure smooth running of the day-to-day IT operations for all offices and warehouses and provide excellent support for employees.
• Develop guidelines, processes, and procedures to enhance office IT Infrastructure resiliency and service availability
• Design, develop and implement Business Continuity Plan and Disaster Recovery strategy
• Proactively manage and report on project status, deliverables, risks and issues, while working closely with multiple stakeholders
• Build and maintain strong relationships with business partners and act as a liaison between IT and business teams
• Manage IT assets & inventories, IT procurement, budgeting and cost control
• Drive a continuous improvement mind-set across the team through providing continuous support, training, coaching and mentorship to the team.

Requirements:

• Bachelor's degree or higher in Computer Engineering or Information Technology related field
• Minimum 5 years of relevant experience operating in a similar role
• Extensive experience developing and enforcing standards and procedures for project deliverables quality assurance, walk-throughs, issues reporting and change management
• Experience in establishing, implementing and running the day-to-day operations. Able to lead and manage remote teams in a team-oriented and collaborative environment. Passion for the development of clearly-defined and optimized operational environments
• Strong network knowledge and hands-on experience in Palo Alto, Cisco, and other network appliances. Rich experience in providing and operating enterprise services such as Active Directory, VPN, Wireless network, NAS, etc.
• Familiar with setup and configuration of Cisco devices such as firewall, switch, IP phones, wireless controller and access points
• Hands-on experience in Windows server administration and basic knowledge in Linux server administration. Experience with ITSM tools, frameworks
• Strong analytical and troubleshooting skills, especially when it comes to directly addressing user issues with software, hardware, and servers. Able to quickly identify problems and implement solutions with minimal downtime
• Strong interpersonal and communication skills to interact effectively at all levels and with HQ Corp IT team