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Iloilo

    CSR - No Experience Needed/ Open to HS Grads and Undergraduates - Iloilo City, Pilipinas - TASQ Staffing Solutions Inc.

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    Buong oras
    Paglalarawan

    JOB DESCRIPTION:
    As a customer service representative, your primary responsibilities will include:
    • Addressing customer needs and concerns
    • Adhering to company and client policies and processes
    • Identifying customer requirements, providing accurate solutions
    • Building rapport with customers and ensuring customer engagement
    • Documenting activities and managing productivity
    • Understanding and working towards set targets

    QUALIFICATIONS:

    • Minimum age of 18 (Legal Age Requirement)
    • High school graduate or at least completed Senior High School-Completion of college level or graduation
    • Call center experience not mandatory
    • Alternative Learning System (ALS) with a minimum of 6 months of BPO experience
    • Willingness to work on site
    • Availability for graveyard shifts and shifting schedules
    • Able to work on weekends and holidays

    BENEFITS:

    • Day 1 HMO coverage
    • Meal and transportation allowance
    • Rice subsidy
    • Clothing allowance 24/7 teleconsultation
    • Free psychologist consultation
    • In house and online pharmacy services
    • Scholarship program
    • Retirement fund
    • Free meals and medicine through the company's reward card
    • Loyalty incentives
    • Accidental and life insurance
    • Free shuttle service

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