Assistant Manager for Customer Experience - Quezon City
5 araw ang nakalipas
Job Summary
The Assistant Manager for Customer Experience leads the development enhancement and governance of customer experience and service quality standards across all MR.DIY stores nationwide.by collaborating with Marketing Retail Operations and other RCOE units the role designs service scripts manages customer insights programs e.g surveys mystery shopping strengthens service recovery processes and oversees audits related to store service cleanliness ambiance merchandising execution.- Collaborate with Marketing to design develop customer experience and service standards scripts behavioral guidelines.
- Define customer journey touchpoints that strengthen pre-purchase instore postpurchase experience.
Paglalarawan ng trabaho
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
I-access ang lahat ng mataas na antas na posisyon at makuha ang trabahong pinapangarap mo.
Mga katulad na trabaho
Customer Experience Specialist
5 araw ang nakalipas
The Customer Experience Specialist supports the execution monitoring and reporting of customer service · and experience standards across MR.DIY stores. · Conduct field audits to evaluate service quality customer handling store ambiance cleanliness merchandising execution impacts ...
Customer Experience Executive
5 araw ang nakalipas
+Job summary · Actively contribute to Probe's commitment to fostering a respectful and inclusive workplace by taking proactive measures to identify and eliminate harassment in any form. · +Responsibilities · Probe CX Compliance · ▸ Ensure a safe, healthy and sustainable workplace ...
Customer Experience Specialist
1 buwan ang nakalipas
+Job summary · We are seeking a skilled Customer Experience Specialists to support dental offices and clinicians using dental scanning hardware and software.++Provide live chat support to U.S.-based dental practices using scanners and software. · Troubleshoot and resolve issues r ...
Customer Experience Specialist
1 buwan ang nakalipas
We are seeking a skilled Customer Experience Specialists to support dental offices and clinicians using dental scanning hardware and software.You'll manage live chat inquiries, troubleshoot technical issues, · and deliver an exceptional support experience—often during urgent, · p ...
Customer Experience Executive
1 buwan ang nakalipas
The Voice Customer Support role involves handling customer inquiries and issues via online channels such as chat, email, · ...
Customer Experience Executive
2 linggo ang nakalipas
Under the supervision of the Circle Leaders, provide world-class service to customers in an accurate and efficient manner on every call. · ...
Customer Experience Executive
2 linggo ang nakalipas
The Customer Experience Executive will be responsible for handling customer service inquiries via phone and/or email. · Account maintenance · Payment schedule movement · Order declines · ...
Customer Experience Specialist
2 araw ang nakalipas
The Customer Experience Specialist supports the execution monitoring and reporting of customer service experience standards across stores. The role conducts field audits collects and analyzes customer insights supports service quality programs such as mystery shopping surveys and ...
Customer Experience Analyst
1 buwan ang nakalipas
The Customer Experience Analyst is responsible for both quantitative and qualitative analyses of Home Credit's business data generated from customer feedback gathered through touchpoints and other feedback gathering mediums. · ...
Customer Experience Executive
1 buwan ang nakalipas
The primary responsibility of this role is to respond to customer service inquiries via phone and/or email. This includes account maintenance, payment schedule movement, order declines, waive/refund fees etc. The Customer Experience Executive will be responsible for handling phon ...
Customer Experience Quality and Experience Analyst
2 linggo ang nakalipas
+Job summary · Quality Assurance & Monitoring customer interactions across all channels to ensure compliance with CX standards. · +ResponsibilitiesMonitor customer interactions · Analyze customer feedback from surveys · ...
Customer Experience Manager
10 oras ang nakalipas
Afni is a global team dedicated to helping businesses build meaningful and profitable relationships with their customers. Established in 1936 in Bloomington, Illinois as a consumer collections agency, Afni has grown into a leader in contact center solutions.Today, we offer innova ...
Customer Experience Executive
1 linggo ang nakalipas
Provide world-class service to customers in an accurate efficient and respectful manner on every call. · ...
Customer Experience Analyst
1 buwan ang nakalipas
The Customer Experience Analyst is responsible for both quantitative and qualitative analyses of Home Credit's business data generated from customer feedback gathered through touchpoints and other feedback gathering medium. S/he uses his/her expertise in data design and analytics ...
Customer Experience Specialist
4 araw ang nakalipas
About the job Customer Experience Specialist The Customer Experience Specialist supports the execution monitoring and reporting of customer service and experience standards across MR DIY stores · The role conducts field audits collects and analyzes customer insights supports ser ...
Customer Experience Analyst
4 araw ang nakalipas
The Customer Experience Analyst plays a critical role in enhancing customer satisfaction and loyalty by analyzing customer interactions, feedback, and behavior across various touchpoints. · ...
Customer Experience Specialist
5 araw ang nakalipas
The Customer Experience Specialist supports customer service and experience standards across MR.DIY stores. · ...
Customer Experience Executive
1 buwan ang nakalipas
The Voice Customer Support role involves handling customer inquiries and issues via online channels such as chat, email, and SMS. · We are responsible for delivering high-quality, prompt, and efficient responses while working closely with internal teams to resolve customer concer ...
Customer Experience Specialist
2 linggo ang nakalipas
We are seeking a skilled Customer Experience Specialists to support dental offices and clinicians using dental scanning hardware and software.You'll manage live chat inquiries, troubleshoot technical issues, and deliver an exceptional support experience—often during urgent, patie ...
Customer Experience Agent
1 buwan ang nakalipas
Performs routine customer service phone support to client specific needs. · ...
Customer Experience Agent
1 buwan ang nakalipas
Performs routine customer service phone support to client specific needs. · ...