- communicate with customers in a courteous, friendly and professional manner using agreed procedures
- listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
- clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- maintain basic knowledge of client products and/or services
- very competitive salary
- meal and transportation pay
- rice allowance
- night differential [when applicable]
- account incentives
- sick and vacation leaves
- educational assistance
- retirement plan
- annual appraisal and bonuses
- comprehensive health plan for you and your loved ones
- clean, safe & modern working environment
- 18 years old or above
- computer literate
- must be fluent in ENGLISH; keep in mind that you'll be conversing with foreign customers
- committed to full-time long-term employment
- at least graduated SENIOR High School (K-12)
- not tied up with academics; not currently studying nor enrolling for school
- fresh graduates are encouraged to apply
- call center experience is a definite ADVANTAGE but not required.
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Concentrix Clark Pampanga hiring Call Center Representatives - Angeles City, Pilipinas - #1BPO
Paglalarawan
CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive.Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer.
This principle led to the company being awarded Hall of Fame status in both Best Company and Best Employer categories by the International ICT Awards.
We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.
JOB RESPONSIBILITIES
BENEFITS
CANDIDATE PROFILE
All successful applicants go through a month long training on communications, culture and product-specific courses to equip them before actual work begins.
EDUCATIONAL & PROFESSIONAL ATTAINMENTNOTE:
For applicants under the K-12 curriculum, you should be graduates of SENIOR High School because strictly Junior High School graduates will not be accepted.
