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    Application Support Engineer - Taguig, Philippines, Pilipinas - Home Credit Philippines

    Home Credit Philippines
    Home Credit Philippines Taguig, Philippines, Pilipinas

    6 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    What you will enjoy:

    • Hybrid work set-up
    • Permanent dayshift schedule
    • Up to 20% variable performance-based bonus
    • HMO on Day 1 / HMO with dependents
    • Access to mental health coverage and wellness partners
    • Wellness Leave and Birthday Leave benefits
    • Internal Career mobility
    • Opportunity to work and train in our international offices

    What you will do:

    • Maintains applications and supported systems.
    • Supports in deploying of application development.
    • Application monitoring
    • Performing analyses on software application functionality and suggesting improvements.
    • Ensuring effective front-end and back-end functionality of applications.
    • Consulting with the software development team, internal users, and clients to improve application performance.
    • Research, diagnose, troubleshoot and identify potential solutions for how to resolve an issue.
    • Documentation creation and knowledge management
    • Troubleshooting performance issues
    • Support testers and developers
    • Cooperate with Development team in new changes

    What you should have:

    Industry Experience:

    • Bachelor's degree in Computer Science, Information Technology, Engineering (Computer/Telecommunication) or any related course
    • At least 5 years and above working experience as Application Support
    • Experienced working in a dynamic culture

    Technical Skills

    • Advanced in Linux
    • knowledge of operating systems, devices, applications and software
    • Very good knowledge in Scripting Language like python, PowerShell, Ansible etc.
    • Windows fundamentals
    • Basic query fundamentals
    • Advanced in monitoring tools like Splunk, Grafana, Kibana, ELK, etc.
    • Expert in Containerization Tools like Docker, Kubernetes, etc.
    • Knowledge in Continuous Delivery Tools like Maven, Gradle, Ant, Jboss, etc.
    • Advanced knowledge in Cloud Fundamentals like Azure, AWS
    • Advanced understanding in Application Support Concepts and Processes
    • Nice to Have Areas
    • Experienced in creating reporting's and alerts
    • Expert and always use Collaboration Tools like MS Teams, etc.
    • Knowledgeable of Ticketing Tools like Jira, etc.
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