- Oversee the field force activities, ensuring that all promoters meet company standards in terms of attendance, professionalism, and overall job performance.
- Act as the liaison between the HR agency and internal teams to ensure smooth operations.
- Conduct regular field visits to monitor the performance and well-being of promoters.
- Ensure that all promoters and the HR agency adhere to Cheil's policies, procedures, and brand guidelines.
- Maintain alignment with relevant industry regulations and labor laws.
- Ensure compliance with health and safety standards at all field locations.
- Collaborate with HR agencies to handle recruitment, onboarding, training, and performance evaluation of promoters.
- Monitor contractual agreements with the HR agency and ensure that service delivery aligns with company expectations.
- Oversee the scheduling, attendance, and punctuality of field promoters, ensuring minimal downtime.
- Implement and monitor field communication strategies to keep promoters updated on any company changes or new product information.
- Ensure promoters are equipped with the necessary materials and tools required to carry out their tasks effectively.
- Track and report on field force performance metrics such as attendance, product knowledge, engagement, and customer interactions.
- Address performance issues promptly in collaboration with the HR agency.
- Provide regular updates to management on the performance and challenges of the field force.
- Develop and present reports on field operations, ensuring data accuracy and timely submission.
- Bachelor's Degree in Business or a related field.
- At least 5 years of experience in managing field teams or promoters, preferably within the MOBILE INDUSTRY.
- Strong understanding of field operations and compliance regulations.
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to work independently and manage a large-scale workforce across multiple locations.
- Experience working with agencies and overseeing large-scale recruitment and workforce management.
- Familiarity with the mobile industry, including knowledge of product specifications, customer engagement strategies, and promoter management.
- Proficiency in using field force management tools and software.
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Mobile Field Force Manager - Taguig - Cheil Philippines
Paglalarawan
Job Overview:
As the Field Force Manager - MOBILE INDUSTRY, you will be responsible for overseeing the operational effectiveness of agency and field employees (Promoters) to ensure alignment with company standards, regulations, and KPIs. You will play a key role in managing the day-to-day activities of promoters across various locations, focusing on compliance, performance, and communication between the agency, promoters, and the internal management team. It requires a deep understanding of the mobile industry and previous experience in handling field-based teams or promoters.
Key Responsibilities:
1. Field Force Management
2. Compliance and Standards
3. Agency Coordination
4. Field Operations Management
5. Performance Monitoring
6. Reporting and Communication
Qualifications:
Preferred Skills:
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