Operations Manager - Philippines, Pilipinas - Booth & Partners

Paglalarawan

Job Description

This is a remote position.

About the Client:
Peterson's is the world's leading educational services company dedicated to furthering education after high school and beyond. From culinary school to medical school--and everything in-between--Peterson's helps you discover, prepare for, and fund your education.

Job Summary:

In your position as an Operations Manager, you are in charge of the entire Manila team and act as primary contact of operations and manage day to day operations of Manila team. The role will be analytical and problem-solving skills are needed to be able to discern a CLEAR AND ACCURATE understanding of the information given. The role must ensure the accuracy of all data and other related information. Your detailed duties and responsibilities will be discussed by the Operations Manager.

Responsibilities:

• Act as primary contact of operations and manage day to day operations of Manila team
  
• Work with the DDO in designing and periodically reviewing the KPIs of the Manilateam members
  
• Assess the team structure, staff workload, write progress reports and provide recommendations to DDO and other key stakeholders
  
• Research on industry initiatives and provide relevant information and insights on
  
• Peterson's product offerings and market standards
  
• Manage assigned data collection cycle and supervise the workload of the counterpart Research Associate
  
• Manage components of larger projects take responsibility for delivering individual project component data sets
  
• Plan, implement, and report document data standards, quality assurance procedures, and process improvements on the assigned data collection cycle
  
• Work with the DDO to coordinate with product development groups to identify and document project deliverables and delivery dates
  
• Handle institutional, consumer, and internal questions, complaints and inquiries about data-related matters
  
• Review data, extracts, and publication pages
  
• Research and stay up-to-date on relevant industry initiatives
  
• Analyze and document database content at close of project
  
• Review all data extracts for quality and consistency
  
• Review all programming deliverables (programs and specifications)
  

Requirements

• Must have Fiber Optic internet with at least 25 Mbps bandwidth
  
• Must have a backup desktop or laptop with the latest OS
  
• Must be able to work from 10PM-7AM
  

Benefits

WHAT WE OFFER:

Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program