Store Supervisor - Laoag, Ilocos Norte

Job summary

This is a fulltime Store Supervisor role at Bayanilife Inc.'s location in Laoag City, Ilocos Norte. As a Store Supervisor, you will be responsible for overseeing the day-to-day operations of the retail store, ensuring excellent customer service and driving sales performance.

Responsibilities

• Supervise and lead a team of retail associates to deliver an outstanding customer experience
• Manage staff scheduling, training and performance to optimise productivity and efficiency
• Monitor and analyse store sales data to identify opportunities for improvement
• Ensure store merchandising and visual displays are maintained to Bayanilife Inc.'s standards
• Resolve customer queries and complaints in a timely and professional manner
• Implement and monitor store policies, procedures and health & safety protocols
• Support the Store Manager in driving the overall performance and growth of the store

Qualifications

• Minimum 2 years of experience in a retail supervisory or management role
• Strong leadership and people management skills with the ability to motivate and develop a team
• Excellent customer service orientation and problem-solving abilities
• Solid numerical and analytical skills to interpret sales data and identify opportunities
• Strong attention to detail and commitment to maintaining store standards
• Flexible and adaptable to thrive in a fast-paced retail environment
• Knowledge of retail operations, merchandising and inventory management

Paglalarawan ng trabaho