Customer Service Advisor - CDO Events 2026 - Cagayan de Oro, Misamis Oriental
3 araw ang nakalipas
Job summary
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.- Ensure service delivered to our customers meets contractual Key Performance Indicator ('KPIs')
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Paglalarawan ng trabaho
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