- Lead, mentor, and manage a team of network engineers supporting Cisco network infrastructure.
- Provide technical guidance, performance oversight, and escalation support.
- Manage ongoing engagement with internal teams, external vendors, and client stakeholders.
- Ensure high service quality, SLA adherence, and effective issue resolution.
- Oversee configuration, troubleshooting, and maintenance of enterprise network infrastructure.
- Strong hands-on knowledge of Cisco routing and switching.
- Experience with installation, configuration, and support of:
- Cisco ASA
- Cisco Firepower
- IPS
- Routers & Switches
- Cisco AnyConnect
- Working knowledge and experience with Proxy infrastructure and Checkpoint firewall management.
- Own and manage internal, external, and client-driven audits.
- Ensure continuous network security and compliance through:
- Security patch management
- IOS upgrades
- Audit log reviews
- Access control enforcement
- Maintenance of network security standards and guidelines
- Identify, track, and mitigate audit risks and findings in a timely manner.
- Assess and monitor network performance against business requirements.
- Prepare and present network performance, capacity, and availability reports.
- Drive network planning activities, including:
- Capacity planning
- Hardware/software upgrades
- Technology refresh and replacement strategies
- Ensure adherence to ITIL best practices, including:
- Incident Management
- Change Management
- Capacity Management
- Vendor Management
- Oversee and participate in disaster recovery (DR) operations and testing.
- Provide 24x7 support availability, including nights and weekends as required.
- Support US business hours and participate in on-call and escalation rotations.
- Handle high‑severity incidents with strong problem‑solving and decision‑making skills.
- Ensure creation and maintenance of:
- Network diagrams
- Design documents
- Operational runbooks
- Standard operating procedures (SOPs)
- Maintain accurate documentation to support design, planning, and operational continuity.
- Bachelor's degree in Network Administration, Information Technology, Computer Science, or a related field.
- 8–15 years of overall experience in network operations, with strong exposure to enterprise environments.
- Proven experience in team leadership or people management roles.
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Strong leadership and team management capability.
- Excellent client and stakeholder management skills.
- Advanced knowledge of Cisco networking and security technologies.
- Experience with Proxy solutions and Checkpoint firewalls.
- Strong understanding of ITIL processes and audit/compliance requirements.
- Excellent communication, analytical, and problem‑solving skills.
- Ability to work under pressure in a 24x7, business‑critical environment.
- HMO for Employee and 2 Dependents (On Day 1)
- Quarterly performance bonus
- Outstanding career development opportunities
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· Work Setup: Onsite (Alabang) · Requirements: · 8+ years of hands-on networking experience (i.e. firewalls, routing, and switching). · Expertise with CISCO Devices. · Education: · College Degree · Mandatory Certifications: · Cisco Certified Network Associate (CCNA) · Cisco Ce ...
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Work Setup: Onsite (Alabang) · Work Schedule: Flexible with mid or night shift schedule · Must Have Requirements: · Bachelor's Degree · At least 8 years of total hands-on network operations experience (i.e., firewalls, routing, and switching) in enterprise environments. · At leas ...
Muntinlupa ₱550,000 - ₱1,300,000 (PHP) bawat taon21 oras ang nakalipas
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Work Setup: · Onsite (Alabang) · Work Schedule: · Flexible with mid or night shift schedule · Must Have Requirements: · Bachelor's Degree · At least 8 years of total hands-on network operations experience (i.e., firewalls, routing, and switching) in enterprise environments. · At ...
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Work Setup: Onsite (Alabang) · Requirements: · 8+ years of hands-on networking experience (i.e. firewalls, routing, and switching). · Expertise with CISCO Devices. · Education: · College Degree · Mandatory Certifications: · Cisco Certified Network Associate (CCNA) · Cisco Certi ...
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Job Title: Network Operations Manager / Network Lead (Cisco) · Location: Alabang Muntinlupa · Work Mode: Onsite – 5 Days a Week · Shift: Primary support for US Business Hours with 24x7 support coverage · Role Summary · We are seeking an experienced Network Operations Manager / Ne ...
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Job Title: Network Operations Manager / Network Lead (Cisco) · Location: Alabang Muntinlupa · Work Mode: Onsite – 5 Days a Week · Shift: Primary support for US Business Hours with 24x7 support coverage · Role Summary · We are seeking an experienced Network Operations Manager / Ne ...
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Job Title: Network Operations Manager / Network Lead (Cisco) · Location: Alabang Muntinlupa · Work Mode: · Onsite – 5 Days a Week · Shift: · Primary support for · US Business Hours · with · 24x7 support coverage · Role Summary · We are seeking an experienced · Network Operations ...
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Information Technology Network Manager - Muntinlupa City - Infosys BPM
Paglalarawan
Job Title: Network Operations Manager / Network Lead (Cisco)
Location: Alabang Muntinlupa
Work Mode: Onsite – 5 Days a Week
Shift: Primary support for US Business Hours with 24x7 support coverage
Role Summary
We are seeking an experienced Network Operations Manager / Network Lead to manage and lead a team of network engineers supporting a high‑traffic, enterprise network environment. This role requires deep expertise in Cisco networking and security technologies, strong people management skills, and the ability to engage effectively with internal and external stakeholders.
The ideal candidate will be responsible for ensuring network performance, security compliance, audit readiness, and operational excellence, while leading teams working on the design, deployment, and support of Cisco-based infrastructure.
Key Responsibilities
Team & Stakeholder Management
Network Operations & Technical Leadership
Security Compliance & Audit Management
Network Performance & Reporting
ITIL Process & Operational Governance
Availability & Support
Documentation & Knowledge Management
Education & Experience
Mandatory Certifications
Key Skills & Competencies
Benefits:
"We value Diversity, Equity, and Belongingness. Infosys values diversity and belongingness and is committed to the principles of being an equal employment employer. Therefore, Infosys complies with all applicable laws prohibiting discrimination or harassment against any applicant or employee. This prohibition includes without limitation discrimination or harassment based on age, race, color, gender, national origin, religion, creed, disability, covered veteran status, genetic information, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, marital status, citizenship status, ancestry, and any other personal characteristic protected by applicable law. This also applies to all personnel actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education."
#Infosys #InfosysBPM #KaInfoscion #GreatPlaceToWork #INFYBPMPhilippines #JoinINFYBPMPhilippines #LifeAtINFYBPMPhilippines
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