AU Mortgage Senior Loan Processor (WFH) | ZR_1167_JOB - National Capital Region (Manila) - People Partners

Paglalarawan

This is a remote position.

AU Mortgage Senior Loan Processor (Remote)

About PeoplePartners

• At PeoplePartners, we build teams people actually want to be part of. We're a Great Place to Work certified company, and that's not a badge we keep on a slide — it's how we operate every day: people-first, growth-focused, and proudly human.
  
• You'll work with world-class global clients (like this exceptional Australian mortgage business), gain exposure to international best practices, and grow your career in a team that values outcomes, ownership, and doing things properly.
  
• If you want a role where high standards are celebrated — and your work is trusted — welcome home.
  

Role Overview

• This isn't a "push papers and hope for the best" kind of processing gig.
  
• As an AU Mortgage Senior Loan Processor (WFH), you'll run the full race — post-strategy through to settlement — owning files end-to-end with the kind of discipline that keeps rework near zero and clients feeling completely looked after.
  
• You'll work closely with brokers, lenders, valuers, solicitors, and clients to ensure every submission is compliant, complete, and moving forward — fast, clean, and professionally. If you're the type who triple-checks before you click submit (and sleeps better because of it), you'll thrive here.
  

Key Responsibilities:

• Manage loan applications end-to-end from post-strategy to settlement.
  
• Prepare and submit loan applications via AOL (Apply Online).
  
• Maintain accurate and complete records in MyCRM.
  
• Monitor lender SLAs and follow up proactively.
  
• Ensure policy alignment and full compliance before submission.
  
• Provide proactive updates to brokers and clients throughout the process.
  
• Identify and escalate risks early with clear documentation.
  
• Coordinate with lenders, valuers, solicitors, and other stakeholders to keep files progressing.
  

Requirements

Required Qualifications (Must-Have):

• 2+ years' experience in an end-to-end mortgage processing role.
  
• Proven ability to manage loan files independently from post-strategy to settlement.
  
• Strong knowledge of lender policy and compliance requirements.
  
• Experience in high-volume lending environments.
  
• Strong written English communication skills.
  
• High attention to detail and consistent process discipline.
  
• Ability to work independently in a remote setup.
  

Nice-to-Have:

• MyCRM experience.
  
• AOL (Apply Online) experience.
  

Preferred Qualifications

• Demonstrated track record of low-error, low-rework processing performance.
  
• Strong stakeholder management across brokers, lenders, and legal parties.
  
• Continuous improvement mindset (process fixes, not workarounds).
  

Why Join PeoplePartners

• This is a role for someone who takes pride in doing things right — and we'll match that energy.
  
• Great Place to Work certified culture that backs its people.
  
• Global exposure working with an established Australian mortgage client.
  
• Career growth with real pathways and long-term opportunities.
  
• Learning and development support to sharpen your mortgage operations edge.
  
• Engagement activities and a connected virtual team culture.
  
• WFH setup with company-provided equipment.
  
• A structured, high-standards environment where ownership is rewarded.
  

If you're known for clean submissions, proactive communication, and files that move because you move them — we want you on this team. Apply now and show us what process discipline looks like.

Work Details

• Employment Type: Full-time.
  
• Work Setup: Remote (Philippines-based).
  
• Schedule: Monday–Friday.
  
• Working Hours: Day-shift - AEST.
  
• Equipment: Company-provided.
  

Benefits

• Permanent Work-from-home setup
  
• Company-provided equipment
  
• Secondary Wi-Fi Modem
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits
  
• HMO on Day 1
  
• 13th Month Pay
  
• Monthly Gift Voucher
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.