- Sales Management
- Lead the development and refinement of the restaurant sales management process, serving as the subject matter expert and author of best practices.
- Identify opportunities for process improvement and innovation to enhance sales effectiveness and efficiency.
- Collaborate with operations and main office stakeholders to ensure alignment of processes with organizational objectives and customer needs.
- Conduct in-depth environmental scanning to identify emerging technologies, trends and opportunities to improve sales management.
- Digital Sales and Payment Systems
- Drive the development and implementation of innovative digital sales channels and payment systems to support operations
- Ensure compliance with tax regulations and data security standards in all digital transactions.
- Continuously evaluate and optimize digital platforms and POS integration to enhance user experience and support sales initiatives.
- Order, Pay and Promotions Solutions
- Spearhead the enhancement of POS front-of-house systems to streamline operations and improve store employee experience, contributing to efficiency and incremental business opportunity across channels and touchpoints in delivery, dine-in, takeout, drive-through, and party/bulk orders.
- Implement user-friendly interfaces tailored to each service scope, providing roll-out cascade and training team alignment to maximize usability and efficiency in supporting sales processes.
- Ensure seamless integration of POS solutions with sales strategies and objectives to maximize effectiveness.
- Strategically plan and execute POS launches for new products, promotions, and key accounts to drive sales growth.
- Conduct environmental scanning to identify market trends and emerging technologies to inform system solutions and process improvement initiatives.
- Implement rigorous change management processes to facilitate smooth adoption of new POS launches.
- Identify and mitigate process risks associated with POS launches to minimize disruptions and ensure successful implementation
- Ensure POS systems are compliant with tax regulations and internal controls for accounting and data security while catering to rapidly changing business needs
- POS Master Data Management
- Lead the strategic oversight of POS product master data, ensuring seamless translation, coherence with business requirements, and compliance with internal controls.
- Collaborate with stakeholders to translate product databases into POS buttons and ensure consistency and coherence of punching and order taking.
- Systems and Solutions Development Life Cycle
- Oversee the end-to-end development lifecycle of processes, systems, and solutions aimed at supporting ROS and POS scope.
- Identify opportunities for process improvement and automation to increase operations efficiency and effectiveness.
- Implement robust change management processes to ensure smooth transition and adoption of new systems and processes.
- Proactively mitigate process risks through thorough analysis and implementation of controls.
- Collaborate with IT teams and external vendors to integrate cutting-edge technologies and enhance operational support for sales initiatives
- Must be a graduate of Preferably Bachelors Degree in Industrial Engineering, Management Engineering or any related program or equivalent.
- At least 5 years of relevant experience in the Restaurant Industry or Retail Operations
- Knowledgeable in food service operations with managerial experience.
- Expertise in:
- Project management
- Layout and facilities design
- Production and service process design
- Food safety and store capacity analysis
- Process engineering techniques (MTS, ABC, Simulation, Needs Analysis)
- Willing to be assigned in Ortigas, Pasig (hybrid working set-up).
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This Process Improvement Manager will lead strategic initiatives to optimize sales processes and develop POS front-of-house solutions across all stores. Leveraging expertise in business analysis and process engineering, the role will drive efficiency and effectiveness while ensur ...
Pasig, National Capital Region2 linggo ang nakalipas
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This Process Improvement Manager will lead strategic initiatives to optimize sales processes and develop POS front-of-house solutions. Leveraging expertise in business analysis and process engineering, the role will drive efficiency and effectiveness while ensuring compliance wit ...
Pasig, National Capital Region2 linggo ang nakalipas
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This role will lead strategic initiatives to optimize sales processes and develop POS front-of-house solutions. The Process Improvement Manager will drive efficiency and effectiveness while ensuring compliance with regulations and data security standards. · Key Responsibilities i ...
Pasig2 linggo ang nakalipas
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The Continuous Improvement Manager ensures that the Operations Team meets standards for monitoring customer contact points. · ...
Pasig1 buwan ang nakalipas
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Mónitoreo y análisis del rendimiento para identificar oportunidades de mejora e implementar estrategias efectivas. · ...
Ortigas, Metro Manila1 buwan ang nakalipas
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This is a continuous improvement manager position. · ...
Metro Manila1 linggo ang nakalipas
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This Process Improvement Manager will lead strategic initiatives to optimize sales processes and develop POS front-of-house solutions across all stores. The role will drive efficiency and effectiveness while ensuring compliance with regulations and data security standards. · Lead ...
Pasig3 linggo ang nakalipas
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+The Performance Improvement Manager drives sustained performance excellence across the account by identifying performance gaps, analyzing trends, and leading improvement initiatives. · +Atleast 3 years of experience in performance management, operations, analytics, continuous im ...
Pasig1 buwan ang nakalipas
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+This Process Improvement Manager will lead strategic initiatives to optimize sales processes and develop POS front-of-house solutions across all stores. · +Leveraging expertise in business analysis and process engineering, the role will drive efficiency and effectiveness while e ...
Pasig3 linggo ang nakalipas
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The Process Improvement Manager is responsible for evaluating the adequacy and effectiveness of the company's internal controls processes and compliance procedures. · Review and assess company policies processes and procedures to ensure adequacy effectiveness and compliance with ...
Makati, Metro Manila, Philippines ₱600,000 - ₱1,500,000 (PHP) bawat taon4 araw ang nakalipas
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We are looking for a highly analytical and detail-oriented Process Improvement Manager to join our team. · ...
Makati City, Metro Manila, Philippines ₱600,000 - ₱1,500,000 (PHP) bawat taon4 araw ang nakalipas
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The Operational Excellence Manager is responsible for driving innovation and supporting the organization on process maturity and standardization, business performance efficiency and effectiveness and value generation through Lean Six Sigma projects. · ...
Makati1 buwan ang nakalipas
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The Process Improvement Manager is responsible for assessing the adequacy and effectiveness of the companys internal controls, business processes, and compliance procedures. · ...
Makati City, Metro Manila, Philippines ₱600,000 - ₱1,500,000 (PHP) bawat taon4 araw ang nakalipas
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Review and assess company policies, procedures, and workflows to ensure effectiveness and compliance with regulatory requirements. · Bachelors degree in Accountancy. · Certified Public Accountant (CPA) is required. · ...
Makati, National Capital Region1 buwan ang nakalipas
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Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment. · ...
Makati, Metro Manila1 buwan ang nakalipas
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Assesses the adequacy and effectiveness of internal controls and identify gaps. Recommends and documents improvement on processes and controls based on the assessment. · ...
Makati, Metro Manila5 araw ang nakalipas
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· Work Schedule: Monday to Friday (8:00 AM - 5:00 PM) · Location: Makati · Industry: Distribution · Job Summary: · Evaluates the effectiveness and sufficiency of internal controls, identifying any weaknesses or gaps. Provides recommendations and documents enhancements to improve ...
Makati City, Metro Manila, Philippines ₱600,000 - ₱1,500,000 (PHP) bawat taon1 araw ang nakalipas
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The Innovation Senior Manager role is to drive continual process innovation and transformation through automation client co-innovation and/or six sigma lean and design thinking across multiple accounts and client engagements Their expertise will help align the clients and busines ...
Metro Manila1 buwan ang nakalipas
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We are looking for a Business Process Improvement Manager to lead company-wide process mapping operational optimization KPI development cross-functional alignment and continuous improvement across Operations Quality Sales Supply Chain and administrative teams. · You will drive ro ...
Ortigas, Metro Manila2 linggo ang nakalipas
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This role involves identifying and implementing small to medium projects that support business goals. · ...
Taguig5 araw ang nakalipas
Process Improvement Manager - Pasig - Jollibee Group
Paglalarawan
This Process Improvement Manager will lead strategic initiatives to optimize sales processes, enhance digital sales systems, and develop POS front-of-house solutions across all stores. Leveraging expertise in business analysis and process engineering, the role will drive efficiency and effectiveness while ensuring compliance with regulations and data security standards. This function involves spearheading system development, executing POS launches, and mitigating risks to support sustainable growth and operational excellence.
JOB QUALIFICATIONS
Jollibee Foods Corporation is the hiring entity for this requisition.
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Process Improvement Manager
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