ServiceNow Developers/Architects - Metro Manila - Nezda Global

    Nezda Global
    Nezda Global Metro Manila

    2 araw ang nakalipas

    Paglalarawan

    Key Responsibilities:

    • Provide functional and technical expertise to plan, analyze, define and support the implementation of ServiceNow products or group of applications.
    • Facilitate impact assessment efforts in producing and reviewing estimates and solutions for client work requests.
    • Design, build and configure ServiceNow applications.
    • Work with an agile mindset to create value across ServiceNow projects of multiple scopes and scale.
    • Apply innovative ideas to drive automation.
    • Drive the delivery of outputs according to agreed schedules and specifications.
    • Combine business acumen and analytic insight with programming skills to design, develop, configure, build and support ServiceNow applications to meet specific requirements.
    • Develop ServiceNow application code, working through each sprint based on agreed stories – turning user requirements into testable product.
    • Implement, test, and deploy ServiceNow solutions using best practice software engineering and ITIL methodology.
    • Identify and solve issues and incidents within multiple components of the ServiceNow platform.
    • Perform thorough impact analysis and testing for ServiceNow patching and platform upgrades.
    • Raise issues and risks proactively, providing recommended solutions and mitigations.
    • Produce required deliverables and documentations according to defined standards.

    Qualifications

    • Required skills: ServiceNow development or architecture skills on the ServiceNow platform and its product lines including but not limited to any of the following: ITSM, ITOM, SecOps, IRM, ITAM, HRSD, CSM, SPM
    • Years of experience: At least 3 years of experience on ServiceNow development/architecture
    • Additional skill/s: (nice to have) Agile or Scrum methodology; GenAI

    Nice to have skills:

    • Any ServiceNow certification
    • ITIL knowledge and/or certification
    • A systems engineering or developer background with the ability to learn quickly and share your knowledge with the broader team .
    • A mindset to automate everything .
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