Customer Care Representative - Cebu
Para lamang sa mga rehistradong miyembro Cebu, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
We are seeking a talented Customer Care Representative to join our team in Cebu City. In this full-time position, you will be responsible for delivering exceptional customer service and support, ensuring our clients receive the highest level of care and attention.Responsibilities
- Handling inbound customer inquiries and requests via phone, email, or chat channels
- Resolving customer issues and complaints in a professional and empathetic manner
- Providing accurate information and guidance to customers on our products and services
- Documenting customer interactions and maintaining detailed records
Qualifications
- Strong communication and active listening skills, with the ability to interact with customers from diverse backgrounds
- Excellent problem-solving and decision-making abilities to handle customer inquiries effectively
- Previous experience in a customer service or call centre role, preferably in the call centre and customer service industry
- Proficiency in English, both written and verbal
Paglalarawan ng trabaho
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