- Collaborating with various departments to elevate guest experiences throughout their stay, fostering memorable moments.
- Proactively gathering and analyzing guest feedback to drive continuous improvement initiatives.
- Providing comprehensive training to staff members to ensure a shared commitment to excellence and guest satisfaction.
- Personalizing the guest experience through thoughtful gestures and attention to detail.
- Coordinating with event planners to ensure exceptional experiences for special events hosted at the resort.
- Demonstrating leadership in crisis management situations to prioritize guest safety and comfort.
- Regularly assessing and adjusting guest experience initiatives to stay ahead of industry trends.
- A graduate of any course with a genuine passion for creating magical guest experiences.
- Exceptional leadership and communication skills.
- Previous experience in hospitality management, with a strong focus on guest satisfaction.
- Demonstrated creative problem-solving abilities and a willingness to innovate.
- A dedication to upholding the highest standards of service and excellence.
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Security and Facilities Supervisor
4 araw ang nakalipas
Visaya KPO Bacolod, Pilipinas Buong orasResponsibilities:> Ensuring that all safety procedures are followed and that safety equipment is available and in good condition>Supervising the maintenance and repair of buildings, grounds, and equipment, including hiring contractors for major projects> Communicating with staff ...
440498 | Facilities Manager - Manapla, Pilipinas - Monroe Consulting Phils., Inc.
Paglalarawan
Monroe Consulting Group Philippines is parnering with our esteemed client in their search for a Facilities Manager. This role offers a unique opportunity to go beyond traditional facility management and become the mastermind behind guest satisfaction and hotel enchantment at a stunning resort in Manapla, Negros Occidental.Key responsibilities of this role include:
Job Requirements:
Job Types: Full-time, PermanentPay: Php40, Php50,000.00 per month