Operations Team Lead for Travel Account - Pasay - EXL Service Philippines, Inc.

    EXL Service Philippines, Inc.
    EXL Service Philippines, Inc. Pasay

    18 oras ang nakalipas

    Paglalarawan

    About the Role

    BPO Team Lead for Travel Campaign with at least 2 years GDS experience for Travel Account

    Responsibilities

    • Evaluates current processes and recommend improvements to gain efficiencies.
    • Provides strategic direction to area of business for critical business decisions.
    • Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives.
    • Identifies and implements revenue generation opportunities.
    • Works in diverse challenging environment and offer consultation & define the business requirements.
    • Leads change management efforts and share best practices with team and build diverse talent.
    • Delivers high quality standards across the processes and projects.
    • Adheres to Controls and compliance as per company policy and norms.

    Qualifications

    • Skills Technical Skills
    • Knowledge of MS Office Applications.
    • Proficiency in GDS (Sabre, Apollo, Amadeus, etc.).
      • Process Specific Skills
      • The candidate should have a basic understanding of travel industry terms.
        • Soft Skills (Desired)
        • E2E Travel Process knowledge.
        • Self Starter with ability to multitask.
        • Willing to work in 24 x 7 atmosphere.
          • Soft Skills (Minimum)
          • Excellent communication skills, Written and oral.
          • Result focus and self-driven.
          • High on flexibility.
          • Good in Multi-tasking and Time Management.

          Required Skills

          Business Requirements

          Pay range and compensation package

          42,000 to 48,000 Package

  • Trabaho sa kumpanya

    Travel Account

    Para lamang sa mga rehistradong miyembro

    We are mass hiring Call Center Agents across our Metro Manila sites. · Deliver precise details regarding travel products policies and procedures. · Handle and resolve customer concerns travel interruptions and any issues that may occur during booking or travel. · ...

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    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Travel Account

    Para lamang sa mga rehistradong miyembro

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    2 linggo ang nakalipas

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    Travel Account

    Para lamang sa mga rehistradong miyembro

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    Para lamang sa mga rehistradong miyembro

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    Para lamang sa mga rehistradong miyembro

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Pasay