- Lead incident response for top-priority cybersecurity cases involving significant financial impact.
- Investigate and analyze cybersecurity intrusions and fraud incidents using advanced tools and techniques.
- Collect, examine, and preserve digital evidence following strict documentation standards.
- Coordinate with internal teams and external partners—including regulators, vendors, and law enforcement—to contain threats and implement timely solutions.
- Represent the company as a plaintiff or expert witness in litigation related to cybersecurity crimes.
- Serve as the central point of contact for all incident response efforts, bridging technical teams, management, and external stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
- Extensive experience in cybersecurity and/or anti-fraud incident response within technology, fintech, digital banking, or banking industries.
- Proven track record in managing fraud cases involving financial losses to customers or the company.
- Confidence and experience in working with law enforcement and judiciary entities during litigation.
- Professional certifications such as GCIH, CISSP, or CompTIA Security+ are highly desirable.
- Strong communication skills and the ability to lead under pressure.
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- Trabaho sa kumpanya Remote na trabaho
Telephonic Case Manager
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Cybersecurity Case Manager - Mandaluyong - Maya
Paglalarawan
Are you ready to take the lead in defending against high-stakes cyber threats? We're looking for a Cybersecurity Case Manager who thrives in fast-paced environments and can manage critical incidents with precision and confidence. If you have deep expertise in cybersecurity and fraud response, this is your chance to make a real impact.
What You Will Do
What You Need to Succeed
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Case Management
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case & email management
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Telephonic Case Manager
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Case Management Specialist
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Case Management Specialist
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Case Management Specialist
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