Sales Call Center Agent - Philippines

We are seeking highly skilled Call Center Agents to handle customer inquiries via inbound calls and email. · Provide excellent customer service through active listening. · Work with confidential customer information in a secure manner.όli Aim to resolve issues on the first call ...

We are looking for driven and results-oriented outbound sales agents to join our growing team. · ...

+ Job summary: Handle Inbound and or outbound calls. emails. or chats from international customers. · + Qualifications:At least 2 years of BPO customer service experienceInternational account experience is a plusHigh school graduate (college level/degree is an advantage) · , · + ...

We're offering a fantastic role for an experienced Contact Center Workforce Management Specialist to help optimize workforce performance and enhance customer experiences. · ...

The Realtime Analyst is responsible for monitoring and analyzing live operational performance within the BPO to ensure Service Level Agreements are consistently met. · Tracking queue health · ...

Job summary · Evaluate and report the quality of customer interactions through standardized call and transaction monitoring. · ...

A WFM professional that provides Operational WFM analytical support and consultative guidance around established WFM processes and procedures. · ...

The Realtime Analyst is responsible for monitoring and managing live operational performance to ensure Service Level Agreements (SLAs) are consistently met. · Monitor call volumes and queues. · Track metrics like Average Handle Time (AHT), service level, Average Speed of Answer ( ...

Under the direction of the Senior Manager and / Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA's and KPI's are met. · ...

The Quality Manager – Voice Process leads quality assurance, compliance, and performance improvement across voice programs. · Develop quality frameworks and guidelines for voice operations. Ensure audit accuracy and consistency. · Track agent performance. · Analyze and report on ...

We're looking for an experienced QA Specialist · to monitor and improve the quality of our outbound sales calls.We are seeking an experienced Quality Assurance (QA) Specialist who will monitor and improve the quality of our outbound sales calls. This role is ideal for someone wh ...

Sapient is seeking dedicated Call Center Agents to join their Customer Service Representative Team. · ...

Job summary · The Lead Assistant Manager – Workforce Management (WFM) plays a critical role in ensuring the contact center is optimally staffed to meet customer demand, service level commitments and cost efficiency objectives. This position acts as a key liaison between Operation ...

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites. · Process and manage customer requests · Ensure all required documents are verified · ...

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sitesWe are urgently hiring customer service representatives to resolve customer inquiries and concerns effectively. · ...

We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites. · Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELYResolve customer inquiries concerns or complaints effectively and escalate issues when necessary to ensure swift res ...

+Job summary · The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing workforce performance in real time to ensure service level (SL), occupancy, shrinkage, · +ResponsibilitiesMonitor call/chat/email queues · +Manage intraday staffing levels to ensure ...

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites. · Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE. · ...

+Drive overall performance and manage FNOL team and process deliverables. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines · +Strong analytical and problem-solving skills. · ...

The Daybreak Customer Support Team helps patients complete necessary steps prior to manufacturing so customers can receive their custom-fit dental device. · ...