- Role Type: Technical Lead / SME
- Experience: 7–12 Years
- Domain: Cloud Infrastructure & Operations
- Handle L3-level escalations, root cause analysis, and permanent fixes.
- Perform performance tuning, capacity planning, and cost optimization.
- Ensure SLA compliance and proactive issue resolution.
- Provide guidance to Level 1/Level 2 teams and review their work.
- Strong hands-on experience with Alibaba Cloud (5+ years preferred)
- Excellent knowledge of:
- ECS, VPC, SLB, OSS, RDS
- Linux / Windows administration
- Networking (TCP/IP, DNS, VPN, Load Balancer)
- Experience in migration and production environments
- Strong troubleshooting and RCA skills
- Good communication and stakeholder management
- Alibaba Cloud Certification (ACP / ACE)
- Experience in multi-cloud environments
- Knowledge of Kubernetes / ACK
- Experience in telecom, BFSI, or enterprise environments
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Cloud Engineer - Philippines - Sharp Brains

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Paglalarawan
Job Position: Alibaba Cloud Engineer Level - 3
Job Type: Full - Time ( REMOTE JOB )
Working Hours : EMEA Regional Time Frame
Package: 1500 USD
Job Title: Alibaba Cloud Engineer – Level 3
Job Summary
We are looking for an experienced Alibaba Cloud L3 Engineer with strong expertise in cloud architecture, implementation, migration, and advanced troubleshooting. The candidate will act as a technical SME, handle complex incidents, lead cloud implementations, and support business-critical workloads.
Operations & Support (Level 3 Level)
Required Skills
Good to Have
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