Mobile Transition and Delivery Specialist - Taguig
2 linggo ang nakalipas
Job summary
Be a part of something big at MicroSourcing We're building a new team to support a dynamic challenger in the telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.
This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industryThe Mobile Transition Specialist will manage project timelines, proactively identify and mitigate risks, escalate potential issues to stakeholders and senior leadership (SLT) safeguarding project timelines revenue customer satisfaction operational efficiency.
Enterprise Mobile Fleets will always assign dedicated resource each ticket own completion activities therein until completion keep internal stakeholders regularly updated facilitate outcomes raise appropriate,
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- Transition Management: Oversee end-to-end transition customer mobile fleets new mobile service activations ensuring alignment project plans customers expectations. ,
- Project Planning Execution: Develop detailed transition plans manage project timelines track progress key milestones. ,
- Stakeholder Management: Serve primary point contact both internal external stakeholders fostering strong relationships ensuring clear communication throughout transition process facilitates meetings providing regular updates managing expectations address questions resolving issues ensuring smooth onboarding experience escalate critical issues delays relevant stakeholders senior leadership timely effective manner ensure action taken monitor progress transitions track key performance indicators KPIs provide regular reports management transition status outcomes identify opportunities improve efficiency effectiveness mobile transition process contribute best practices ensure all mobile transitions delivered alignment customer contract deliverables Internal mobility change specialist Enterprise Mobile Fleet Management incorporating Re-sign customer Mobile fleets Billing Offer Changes Bulk Feature changes Bulk terminations suspensions Enterprise service migrations Provisioning Modica SMS services What You Need Non-negotiables Education Bachelor degree relevant work experience Experience Minimum years experience similar role within telecommunications industry related field Project Management Skills Demonstrated ability plan execute manage complex projects focus delivering results time within budget Communication Skills Exceptional verbal written communication skills effectively communicate wide range audiences including customers technical teams senior management Stakeholder Mana
Paglalarawan ng trabaho
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