Senior Property Operations Manager - Batangas - SM Prime Holdings, Inc.

    SM Prime Holdings, Inc.
    SM Prime Holdings, Inc. Batangas

    18 oras ang nakalipas

    Real Estate
    Paglalarawan

    POSITION: SENIOR PROPERTY OPERATIONS MANAGER (BATANGAS - HAMILO COAST)

    JOB DESCRIPTION:

    • Coordinate with the Property management team, ensuring management directions are followed.
    • Implement quality assurance measures on property/units for turnover
    • Spearhead turnover of units for clients
    • Oversee end-to-end property and estate operations, including facilities management, utilities, security, housekeeping, landscaping, traffic, and environmental services.
    • Develop and implement operational policies, procedures, and service standards aligned with resort and township requirements.
    • Implement quality assurance measures to ensure consistent service delivery, operational excellence, and compliance with established standards across all properties and common areas.
    • Establish performance metrics, conduct regular audits and inspections, and address gaps through corrective and preventive actions.
    • Lead, mentor, and evaluate operations teams to ensure high performance and accountability.
    • Prepare and manage annual operating budgets, cost controls, and operational forecasts.
    • Ensure compliance with safety, environmental, and regulatory requirements.
    • Handle escalated operational concerns, resident issues, and risk management matters.
    • Drive continuous improvement initiatives focused on efficiency, sustainability, and resident/guest satisfaction.

    JOB QUALIFICATIONS:

    • Bachelor's Degree in Engineering, Property Management, Business Administration, or related field.
    • At least 8–12 years of relevant experience in property, estate, or facilities operations, with 5+ years in a managerial role.
    • Strong background in managing large-scale estates, townships, resorts, or mixed-use developments.
    • Proven experience in people management, vendor management, and budget control.
    • Knowledge of building systems, utilities management, safety, and environmental compliance.
    • Excellent leadership, decision-making, and stakeholder management skills.
    • Strong communication and reporting capabilities.
    • Willing to work ONSITE at HAMILO COAST, BATANGAS
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