- The customer service support representative is responsible for the following tasks:
- Perform outbound physician office/facilities scheduling to retrieve medical records for various purposes such as Medical Record Review and Medical Abstraction.
- Take in calls, resolve/assist concerns; transfer calls if needed.
- At least 2 Years in College
- At least 6 months of experience in Inbound/Outbound/Customer Service/Back Office in a BPO setting
- Excellent communication skills
- Customer service knowledge
- Must be willing to work onsite in Bacolod
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Customer Service Representative
1 linggo ang nakalipas
VISAYA Ortigas, Pasig, Pilipinas ContractResponsible · - The customer service support representative is responsible for the following tasks:- Perform outbound physician office/facilities scheduling to retrieve medical records for various purposes such as Medical Record Review and Medical Abstraction. · - Take in calls, ...
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Eligibility Specialist Representative
5 araw ang nakalipas
VISAYA Ortigas, Pasig, PilipinasResponsibilities: · - Handle high volume of inbound/outbound calls for customers that need to be screened financially and medically for financial assistance. · - Uses company screening tool to determine customers eligibility for State and Federally funded programs. · - Conduct th ...
Customer Service Representative - Ortigas, Pasig, Pilipinas - VISAYA
Paglalarawan
Qualifications: