Customer Support Broadband Account - Cebu, Cebu
Para lamang sa mga rehistradong miyembro Cebu, Cebu, Pilipinas
1 buwan ang nakalipas
* Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
Job summary
We are seeking a passionate and experienced Customer Support Broadband Account professional to join our dynamic team in Cebu City, Cebu.
Responsibilities
- Responding to customer inquiries and resolving issues in a timely and efficient manner
- Providing product and service information to customers, ensuring they have a comprehensive understanding of our broadband offerings
- Documenting customer interactions and maintaining accurate records
- Proactively identifying opportunities to improve customer experience and providing feedback to the management team
- Collaborating with cross-functional teams to ensure seamless customer support
- Adhering to company policies and procedures to deliver a consistently high level of service
Paglalarawan ng trabaho
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