Head of Quality and Training - Parañaque
1 linggo ang nakalipas

Job summary
We are seeking a Head of Quality & Training to lead and elevate quality assurance and learning strategies within a fast‑paced BPO environment.
Responsibilities
- Define and execute the Quality and Training strategy aligned with business goals and client expectations
- Lead, mentor, and develop QA Analysts, Trainers, and Training Supervisors
Paglalarawan ng trabaho
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