Processing Assistant - Davao de Oro, Pilipinas - IPASS Business Processing Services Inc

Paglalarawan

Job descriptionThe Data Processing Officer/Processing Assistant is mainly responsible for the end-to-end documentation, processing, and coordination of the requirements of the service the customer signed up for in IPASS.

The tasks may involve encoding, updating, and filing of records, maintenance of databases, monitoring, and communication of the progress of the client's sought service.

• Graduate of 4year degree in Business, Marketing, Entrepreneurship and/or other equivalent programs.
• Background in customer service and/or back office (document processing, process coordination, etc.) is a plus.
• Good verbal and written communication skills.
• Customer serviceoriented and keen to details.
• Typing Speed of 40 wordsperminute with 95% accuracy.
• Willing to undergo 15day training.
• Ability to work in a fastpaced environment.
• Amenability to learn new things and keep self abreast with updates on laws, regulations, policies, methods, procedures, etc.
• Amenability to work onsite in Davao City.

• Initiate exam application process of client's availed service.
• Cater inquiries through phone calls, email, chat, inperson, and other social media platforms.
• Encode details, revise and coordinate the application forms with the client.
• Submit the application to the designated international office.
• Update the client and database on the status of their application.
• Monitor the progress and due dates of the client's application.
• May process exam registration and exam scheduling.
• May send exam results and postexam instructions via email.

• Health insurance
• Opportunities for promotion
• Paid trainingLocation: Davao City (Required)