BPO Customer Service Representative - Marikina
1 linggo ang nakalipas
Job summary
Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner In conjunction with on-screen customer information...
+Responsibilities
- Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry
- Achieve quality service by accurately assessing and responding to customer needs...
Paglalarawan ng trabaho
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Mga katulad na trabaho
Representa al cliente a través del teléfono, correo electrónico o chat y proporciona soluciones efectivas para resolver los problemas de los clientes. Mantiene registros precisos de los clientes en el sistema. · ...
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