Workforce Analyst - Taguig

This role involves forecasting service desk demand, developing staffing schedules and monitoring real-time operations to maintain high service levels and maximize resource utilization. · ...

The Workforce Management Analyst is responsible for optimizing workforce utilization across contact centre and back-office operations by delivering accurate forecasting effective scheduling real-time performance management. · ...

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our "people first" culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financ ...

As a Workforce Management Agent, you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment. · ...

+Position Description: As a Workforce Management Agent you will support the effective operation of the Transfer Agency Client Service Desk by ensuring appropriate staffing coverage and resource alignment.+ · Job summary:+As a Workforce Management Agent, you will support the effec ...

This role will be based in Manila – Six/NEO.We are seeking a talented individual to join our Workforce team at MMB Operations. · ...

We are now seeking bright and ambitious individual to strengthen the growth of business in the Philippines team as a Workforce Analyst. Our passion is making a difference in people's lives. For us, it's not just a business — it's a mission. We take care of our people and we pride ...

Liaise with the Head of Operations in creating and developing long term volume forecast and staffing. · ...

We are seeking a talented individual to join our Workforce team at MMB Operations. · ...

About the Role: As a Workforce Analyst under the Contact Center Channel you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels scheduling and resource allocation. · ...

Symbos is expanding in the Philippines and looking for a Workforce Management Analyst to join our team. · ...

This position requires a Workforce Analyst to create volume forecasts, prepare schedule requirements for all accounts by balancing restrictions with customer needs. · ...

Analista del trabajo responsable de realizar predicciones, programación y análisis en tiempo real para garantizar que los objetivos se cumplan. · ...

Be part of a growing, people-first organization where data meets impact. · ...

Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. · ...

The Workforce Executive will be responsible for planning, creating and communicating forecasts and schedules. · Generates long and short terms forecasts. · Receives and validates client forecasts and requirements. · ...

We are seeking an attentive and goal-oriented person to join us as a Reports Analyst. We are a group of driven and hard-working individuals looking for someone with analytical skills, quantitative skills, and excellent communication. ...

The Workforce Executive will be responsible for planning, creating and communicating forecasts and schedules. Evaluates schedule performance, forecast accuracy, historical patterns, assumptions and performs continuous adjustments and improvements to the forecasts and staff plan t ...

+Job summary · As a Workforce Analyst under the Contact Center Channel you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels scheduling and resource allocation.The main duties include monitoring staff attendance writi ...

Ensure the optimal utilization of resources to meet business demands and maintain efficiency. · ...