Senior Software Specialist - Metro Manila - Infinit-O

    Infinit-O
    Infinit-O Metro Manila

    1 linggo ang nakalipas

    Paglalarawan

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.

    We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members.

    As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities.

    Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

    Job Summary:

    The Software Specialist is responsible for supporting, maintaining, updating and optimizing the organization's business and engineering software platforms. This role serves as a key liaison between end users, IT, and vendors, ensuring software tools are properly licensed, configured, supported, and aligned with operational needs. The Software Specialist provides technical support, supports software lifecycles, assists with onboarding/offboarding, keeps software up to date on latest version, and helps drive standardization and efficiency across software systems.

    Key Responsibilities:

    Software Support & Administration -


    • Build and deploy software packages for installation/updates.


    • Provide day-to-day support for company approved software applications, including troubleshooting installation, licensing, access, and performance issues. to day support for company approved software applications, including troubleshooting installation, licensing, access, and performance issues.


    • Coordinate with departments to keep business applications patched and up to date on the newest versions.


    • Serve as a primary point of contact for software-related support requests and escalations.


    • Coordinate with vendors for support cases, renewals, licensing issues, and product updates.


    • Maintain accurate records of software licenses, usage, and assignments.


    • Be available to install unplanned urgent software requests after business hours.

    User Support & Enablement -


    • Assist employees with software access, configuration, and best practices.


    • Support onboarding and offboarding processes related to software provisioning and deprovisioning.


    • Communicate clearly with end users to diagnose issues and explain solutions in non technical terms.


    • Create and maintain user documentation, FAQs, and internal knowledge base articles.

    Systems & Process Improvement -


    • Identify opportunities to standardize, streamline, or improve software usage across departments.


    • Assist with software evaluations, testing, and rollouts of new applications or upgrades.


    • Collaborate with IT, engineering, and business teams to ensure software aligns with operational requirements.


    • Support compliance with internal IT policies and security standards.

    Reporting & Coordination -


    • Keep detailed records of software-related information.


    • Track and report on software usage, renewals, and costs as needed.


    • Log, update, and resolve support tickets in accordance with service expectations.


    • Coordinate with IT infrastructure and security teams when software issues intersect with hardware, network, or access controls.

    Required Qualifications:


    • Bachelor's degree in Information Technology, Computer Science, or a related field.


    • 7-10 years of experience supporting or administering business or engineering software.


    • Strong troubleshooting and problem-solving skills.


    • Working knowledge of Entra, Azure, Windows 11, Microsoft 365, Teams, SharePoint, and Windows environments.


    • Ability to communicate effectively with both technical and non technical users.


    • Strong organizational skills and attention to detail.

    Preferred Qualifications:


    • Experience supporting engineering or design software (e.g., Autodesk, CAD, project management tools).


    • Experience with Microsoft Intune and endpoint management tools.


    • Familiarity with software licensing models and vendor management.


    • Experience with ticketing systems and IT service workflows.


    • Relevant certifications (Microsoft, ITIL, or similar) are a plus.


    • Ability to travel occasionally between regional offices as needed.


    • Experience with Atera

    Core Skills & Competencies:


    • Software troubleshooting and lifecycle management


    • Customer service mindset


    • Detailed documentation and process development


    • Time management and prioritization


    • Ability to work independently and as part of a team

  • Trabaho sa kumpanya Remote na trabaho

    Software Sales Specialist

    Para lamang sa mga rehistradong miyembro

    Pancake - a Meta Official Partner and a fast-growing SaaS customer communication platform helping businesses manage conversations across WhatsApp, Facebook, Instagram, TikTok, and more in one unified dashboard. · Our website · : · To accelerate our expansion in the Philippines, w ...

    Manila, National Capital Region

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Software Sales Specialist

    Para lamang sa mga rehistradong miyembro

    Pancake - a Meta Official Partner and a fast-growing SaaS customer communication platform helping businesses manage conversations across WhatsApp, Facebook, Instagram, TikTok, and more in one unified dashboard. · Our website · : · To accelerate our expansion in the Philippines, w ...

    Manila, National Capital Region Buong oras

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Senior Software Specialist

    Para lamang sa mga rehistradong miyembro

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...

    Manila

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Software Sales Specialist

    Para lamang sa mga rehistradong miyembro

    Pancake - a Meta Official Partner and a fast-growing SaaS customer communication platform helping businesses manage conversations across WhatsApp, Facebook, Instagram, TikTok, and more in one unified dashboard. · Our website: · To accelerate our expansion in the Philippines, we ...

    Manila ₱20,000 - ₱60,000 (PHP)

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Software Sales Specialist

    Para lamang sa mga rehistradong miyembro

    Pancake - a Meta Official Partner and a fast-growing SaaS customer communication platform helping businesses manage conversations across WhatsApp, Facebook, Instagram, TikTok, and more in one unified dashboard. · Our website: · To accelerate our expansion in the Philippines, we ...

    Manila ₱20,000 - ₱60,000 (PHP)

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Software Sales Specialist

    Para lamang sa mga rehistradong miyembro

    Sales Executive (Fresh Graduate Welcome) · Metro Manila | Full-time/Hybrid · PHP 15,000 – 60,000 (Base + Commission + KPI Bonus) · Pancake is a Meta/ByteDance Official Partner and a fast-growing SaaS customer communication platform helping businesses manage conversations across W ...

    Manila ₱15,000 - ₱60,000 (PHP)

    2 araw ang nakalipas

  • Trabaho sa kumpanya

    Construction Software Implementation Specialist

    Para lamang sa mga rehistradong miyembro

    · RemoteVA PH is seeking a Construction Software Implementation Specialist with strong experience in construction software setup, configuration, and internal operations. · This role is focused on internal systems and workflow design, ensuring our construction project management ...

    Philippines $80,000 - $104,000 (USD) bawat taon

    3 araw ang nakalipas

  • Trabaho sa kumpanya

    Associate Software Support Specialist

    Para lamang sa mga rehistradong miyembro

    We are looking for tech-savvy problem solvers to provide consultative support in an entry-level software support role. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product. · ...

    Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Senior Software Specialist

    Para lamang sa mga rehistradong miyembro

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...

    Pasay

    4 araw ang nakalipas

  • Trabaho sa kumpanya

    Apple Software Specialist

    Para lamang sa mga rehistradong miyembro

    + Diagnose and resolve complex hardware/software issues for devices like iPhone, iPad, Mac.+ Maintain deep knowledge of Apple's operating systems (iOS, macOS), services (Maps, iTunes), and applications (iWork).+ Train users on product features, best practices, and optimal usage t ...

    Mandaluyong

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Senior Software Specialist

    Para lamang sa mga rehistradong miyembro

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. · We navigat ...

    Pasay, Metro Manila

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Regional Software Specialist

    Para lamang sa mga rehistradong miyembro

    This position involves conducting installations and upgrades of Elekta's Software Solutions in Asia Pacific & Japan. The successful candidate will have excellent communication skills, technical knowledge in Server Administration and PC/Network Computing. · ...

    Makati

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Remote Software Specialist

    Para lamang sa mga rehistradong miyembro

    We are looking for a detail-oriented and proactive specialist experienced in building and managing systems inside GoHighLevel (GHL). The ideal candidate is comfortable creating workflows, quizzes, and forms, managing memberships and payments, and handling Opportunities. Experienc ...

    Makati

    1 linggo ang nakalipas

  • Trabaho sa kumpanya

    Software Engineering Specialist- ETL Developer

    Para lamang sa mga rehistradong miyembro

    We are seeking a Software Engineering Specialist-ETL Developer to join our team. As a specialist in software and technology, you will take an active role in technical mentoring within the team and have the chance to serve as a specialist in software and technology. · Responsible ...

    Manila

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Hardware Software Specialist

    Para lamang sa mga rehistradong miyembro

    This is a full-time on-site role for a Hardware Software Specialist located in Quezon City.The specialist will manage and maintain both hardware and software systems, provide technical support to ensure smooth operations, aid in software and hardware installation and maintenance. ...

    Quezon City

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Regional Software Specialist

    Para lamang sa mga rehistradong miyembro

    Conducts software installations and upgrades in Asia Pacific & Japan, managing projects, coordinating with customers and internal resources to achieve positive outcomes. · ...

    Makati Buong oras

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    IT Specialist – Software Development

    Para lamang sa mga rehistradong miyembro

    We are seeking a skilled IT Specialist with a strong focus on developing software solutions and automating tools and processes. · This role is responsible for designing, building, maintaining, and optimizing programs that improve operational efficiency, · reduce manual effort, an ...

    Makati

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Software Project Specialist

    Para lamang sa mga rehistradong miyembro

    We are looking for an organized detail-oriented individual to join our team as a Software Project Specialist. · Discussing potential projects and their parameters with clients executives and software developers. · Planning out the blueprints for software projects including defini ...

    Makati

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Apple Software Specialist

    Para lamang sa mga rehistradong miyembro

    +Job summary · The role involves providing customer support and troubleshooting for Apple devices, maintaining knowledge of Apple's operating systems and services, training users on product features, assisting with installations and configurations, and documenting customer intera ...

    Mandaluyong, National Capital Region

    1 buwan ang nakalipas

  • Trabaho sa kumpanya

    Hardware Software Specialist

    Para lamang sa mga rehistradong miyembro

    This is a full-time on-site role for a Hardware Software Specialist located in Quezon City. The role involves managing and maintaining both hardware and software systems, · providing technical support to ensure smooth operations,and aiding in software and hardware installationand ...

    Quezon City, National Capital Region

    1 buwan ang nakalipas

Trabaho
>
Manila