IT Helpdesk Onsite - Up to 35,000 - Makati

We're seeking a proactive L1 IT Support professional to assist with computer, software, and hardware issues. · Provide first-level technical support for hardware, software, and network issuesTroubleshoot and resolve basic IT issuesMaintain accurate records of issues and resolutio ...

We're seeking a proactive L1 IT Support professional to assist with computer, software and hardware issues, · troubleshoot basic problems and escalate complex cases ensuring smooth IT operations and excellent end-user support.Provide first-level technical support for hardware-sof ...

This is a startup BPO operation. · The selected OM will be responsible for overseeing a 10-member Helpdesk Support team (Wave 1) · ...

Makati based Helpdesk Operations Manager required for a startup BPO operations role. · ...

This Service Desk Analyst II will provide advanced IT support and troubleshoot issues via phone email ticketing system handle escalated incidents mentor junior analysts document knowledge base articles deliver excellent customer service. · ...

The Technical Project Manager is responsible for monitoring and coordinating project activities, including Helpdesk activities and Preventive Maintenance tasks. · ...

Monitoring of Helpdesk activities closure/repaired units/SU issuance Monitoring of Preventive Maintenance activities Monitoring of Clearance activities for tablets and PCs Monitoring of Resigned employees and reallocation of units Updating reports submitted by engineers/follow-up ...

+ Leads a team responsible for ensuring operational results of their accounts are achieved through effective management of all service delivery resources + Ensures operational efficiency and quality service of the team + Collaborating with internal departments to gather analyze a ...

To provide guidance and troubleshooting via phone call and remote support. To standby for Helpdesk L1 escalation or Onsite cases. · Perform call and remote troubleshooting of reported issues and also perform proper escalation when necessary based on SLA and WLA. · Accurately capt ...

The IT Specialist role encompasses overseeing and maintaining the client's technology systems to ensure smooth operations. · This includes troubleshooting and resolving tech-related issues while providing crucial support to digital operations, contributing to the client's continu ...

We are seeking a Senior Systems Administrator to join our team in Makati. As the primary facilities and site lead for the office, you will be responsible for maintaining a professional and collaborative work environment. · Maintain, configure and troubleshoot network equipment in ...

+The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. · +Monitor, triage, and resolve incoming incidents and service requests in FreshService ITSM ...

The IT Tech Support role involves providing client support and technical issue resolution via a ticketing system. · Provide client support and technical issue resolution via the ticketing system. · Performs 2nd level IT assistance thru issue identification and resolution via remo ...

Manage executive's calendar appointments travel arrangements prepare organize meetings handle correspondence IT coordination documentation reporting administrative support. · ...

We are looking for an IT Service Desk Agent (Level 1) to join our 24x7 Managed Services team. You will provide exceptional technical and customer support to end-users via phone, remote tools, and online channels. · ...

+You'll assist in responding to client inquiries, calls, emails, and tickets as an integral part of our support team. · +3+ years of progressive experience in a similar role and capacity. · Strong knowledge and experience using Zendesk,Jira Helpdesk Ticketing,Salesforce systems. ...

The IT Middle Manager leads the daily operations of the IT team, driving technical execution and ensuring system uptime. · ...

A Junior Monitoring Engineer is an entry-level IT professional responsible for continuously monitoring systems, networks, and applications to ensure smooth and uninterrupted operations. · ...

A Junior Monitoring Engineer is an entry-level IT professional responsible for continuously monitoring systems, networks and applications to ensure smooth operations. · ...

The IT Helpdesk Analyst – Global Service Desk will provide frontline IT support to worldwide pharmaceutical and manufacturing operations. · This role is responsible for managing incident and service request tickets, troubleshooting technical issues, and ensuring timely, high-qual ...