Customer Success - Makati, Metro Manila
1 buwan ang nakalipas

Job summary
The Customer Success & Retention Specialist is responsible for supporting and retaining ecommerce retail customers by maintaining frequent,proactive communication and resolving day-to-day operational and technical issues.
Responsibilities
- Maintain regular outbound communication with assigned retailers
- Notify customers of backorders, shipping delays, substitutions, and order updates
Paglalarawan ng trabaho
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