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    Regulatory Compliance Manager - Taguig, Pilipinas - Neksjob Philippines

    Neksjob Philippines
    NeksJob Philippines background
    Buong oras
    Paglalarawan

    Responsibilities:
    Manage and Develop the Service Delivery Operations team.

    • Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)Manage Solution Delivery
    • Ensure execution of delivery work across one or more service delivery operations
    • Drive optimization of delivery of standard solutions within area(s) of expertiseManage to Contract Operational and Financial Commitments
    • Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)
    • Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.
    Participate in solution design processes.

    • May lead or support the design of new offerings or services for industry/functional/technical areas
    • May review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.
    Work with Delivery Account Management Leaders and Commercial Directors to proactively

    • Address performance issues across the service delivery operations, create operational approach and implement continuous improvement
    • Manage supply and demand, service quality and processes to meet delivery expectations

    OTHERS:

    Project Shift Schedule:
    Morning Shift

    Project Rest Day:
    Weekends offProject/

    Team Location:
    Taguig Uptown Bonifacio Tower 3


    SKILL AND QUALIFICATIONS:
    Standard Delivery Ops Manager role, no domain- 8 to 12 years of work experience; with 5 to 10 years supervisory experience- Preferred financial background

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