Customer Service Administrator - Taguig
2 araw ang nakalipas
Job summary
About us Canon Business Services Centre Philippines helps organisations optimise automate and transform their operations setting them up for greater growth We work collaboratively with customers to get the results they want delivering bespoke solutions designed to meet and exceed their business needsResponsibilities
- To attend Customer Service/Technical Enquiries on consumer and business products including Digital Cameras Printers Faxes Scanners Calculators Binoculars Accessories consumable items
- Adhere to Quality Monitoring QA guidelines update system tools with details of each call transaction in accordance with quality guidelines regularly stay updated with latest product knowledge using available resources create positive impression of Canon whenever interacting customers escalate customer concerns if deemed necessary Team Leader next manager line escalation willing cross-trained other LOB process case need support other LOB arise adhere all company policies procedures
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