- Oversees the successful delivery of IT application development projects and maintenance activities of the Application Development Division (ADD) heads. Monitors all project activities.
- Assists the Chief Technology Officer (CTO) and Group Head in developing and implementing the IT strategies and plans, providing technical expertise and advice to achieve business goals and delivery of applicable technical solutions.
- Oversees the adoption and implementation of industry best practices in application development, such as Agile, DevOps, and other initiatives, across ADDs. Directs the standardization of practices, processes, and guidelines across ADDs to ensure that the tools, expertise, and skillsets are adopted and acquired as necessary.
- Directs the implementation of IT strategic initiatives involving application development across ADDs within the timelines and budget agreed upon with senior management.
- Reviews and monitors all applications developed and maintained to ensure its alignment with internal architecture and industry standards, whether done internally or by third party providers.
- Provides technical consultancy to various business unit leaders to assess, identify, and recommend appropriate IT solutions addressing short- and long-term business requirements.
- Recommends and implements organizational changes within ADDs to improve the timely and efficient delivery of application services.
- Leads the ADD IT Heads in working with external IT partners and project consultants to provide appropriate and cost–effective support services for the Bank's software applications and services. Ensures contractual and license compliance for all software, services and deliverable at all times.
- Works with the ADD IT Heads in implementing the IT Service Level Agreements (SLA) with vendors and ensures these are achieved consistently. Escalates to CTO and Group Head when SLAs are breached and recommends corrective or remedial actions. Actively participates in the vendor/solutions evaluation to ensure that the recommendations are aligned with the Bank's requirement.
- Prepares and submits regular management reports on status of ongoing projects. As necessary, seeks CTO or higher management approval on IT costs/funding needed for approved projects.
- Consolidates and secures approval for the annual budget of ADDs, as well as the budget for specific applications projects.
- Keeps ADDs updated on technology trends and other emerging trends and issues for continuous improvement of IT services and solutions and mitigation of risks and exposures.
- Represents the ITSSG in meetings, presentations, and other undertakings on behalf of the CTO and/or ADD IT Heads.
- Graduate of any IT-related field of studies
- With at least ten (10) years of experience in the areas of information planning and systems application design, analysis, development and maintenance work with relevant exposure to banking operations and technologies
- With working knowledge on software development, IT tools and methodology, and banking operations
- Excellent oral and written communication skills. People and project management experience.
-
Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prestigious commercial bank here in the Philippines that offers an array of deposits, flexible loans, high-yielding investment, asset management and other financial services. · ...
Taguig, National Capital Region2 buwan ang nakalipas
-
The bank is looking for an experienced Service Head who oversees overall branch operations to ensure accurate, compliant and efficient delivery of services. · ...
Taguig2 buwan ang nakalipas
-
Type: Full Time · Region: International · Town/City: Mandaluyong, National Capital Region · Posted: 05/03/2026 · Listed in: Administration & Secretarial · Reference: JOB _ · Job Description · Service Operations Leadership Supporting Global Journalism and Digital Platforms · Our ...
Mandaluyong1 araw ang nakalipas
-
Manage and develop staff. Report to designated senior officer and bank committees on IT progress, budgetary implications and developments. Manage external service providers. · ...
Taguig1 buwan ang nakalipas
-
This is an opportunity to work with a large organization in the Technology & Telecoms sector that values innovation and employee satisfaction. · The company prioritizes professional growth and fosters an environment that encourages excellence. Develop and implement strategic HR ...
Taguig3 linggo ang nakalipas
-
+The Head of Customer Service will lead the customer service organization managing both Technical Service Representatives (TSRs) and Customer Service Representatives (CSRs) · + · +Lead coach and develop TSRs and CSRs to deliver exceptional customer support. · Establish KPIs and p ...
Taguig, National Capital Region1 buwan ang nakalipas
-
The Head of Customer Service will lead the customer service organization. · Lead TSRs and CSRs to deliver exceptional customer support. · Oversight third-party service providers. · ...
Taguig1 buwan ang nakalipas
-
A Bachelor's/College Degree holder with at least 2 year(s) of working experience in the related field is required for this position. · ...
Metro Manila3 linggo ang nakalipas
-
Job summary · Manage end-to-end service delivery processes, including service activation, change, and termination. · ResponsibilitiesEnsure all delivery activities meet SLAs, customer requirements, and internal standards. · ...
Taguig1 buwan ang nakalipas
-
Service Operations Leadership Supporting Global Journalism and Digital Platforms · Our client is a major global media and content organization delivering trusted journalism, digital platforms, and innovative media services to millions of audiences worldwide. With a strong focus ...
Mandaluyong, Metro Manila6 oras ang nakalipas
-
This job oversees loan processing functions. Supervises and manages the team to ensure service level agreements are met, accuracy of accounting entries, and timely submission of reports. Manages performance and initiates process improvements. · Must be a university graduate with ...
Pasig1 buwan ang nakalipas
- Trabaho sa kumpanya
IT Application Development Services Head
Para lamang sa mga rehistradong miyembro
Job Summary: · The Application Development Services Head is responsible for providing overall leadership to the Applications Development function of the IT Shared Services Group, managing high-functioning teams in-charge of the delivery of all IT application development and maint ...
Taguig, National Capital Region1 araw ang nakalipas
-
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best.The Service Excellence & Experience Head will lead the team responsible for business process, automation, and vendor management. · ...
Pasig1 buwan ang nakalipas
-
Job Description · Company Description · About Grab And Our Workplace · Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpo ...
Pasig1 linggo ang nakalipas
- Trabaho sa kumpanya
IT Application Development Services Head
Para lamang sa mga rehistradong miyembro
Job Summary: · The Application Development Services Head is responsible for providing overall leadership to the Applications Development function of the IT Shared Services Group, managing high-functioning teams in-charge of the delivery of all IT application development and main ...
Taguig2 araw ang nakalipas
-
+Job summary · As the Service Delivery Head you will be responsible for designing governing and leading end-to-end service delivery for multiple businesses of Grab.Qualifications10 years of progressive experience in BPO Contact Center In-house/ Shared Service Customer Operations ...
Pasig1 buwan ang nakalipas
-
The Head of Technology Services (Division Head) at the Bank of the Philippine Islands is responsible for leading technology support and project execution for ULCG businesses. The role ensures strategic alignment across divisions, oversees business-initiated technology projects, a ...
Makati, National Capital Region1 linggo ang nakalipas
-
We are looking for a · Retail Delivery Head – Cards · to lead the end-to-end delivery of this transformation. · ...
Makati, National Capital Region1 buwan ang nakalipas
-
The Head of Technology Services (Division Head) at the Bank of the Philippine Islands is responsible for leading technology support and project execution for ULCG businesses. The role ensures strategic alignment across divisions, oversees business-initiated technology projects, a ...
Makati1 linggo ang nakalipas
-
Lead the review and standardization of all agency services ensuring consistent quality and predictable delivery timelines. Partner with Finance to monitor the profitability and utilization rates of all services and accounts implementing corrective actions where necessary to meet ...
Makati, Metro Manila2 buwan ang nakalipas
IT Application Development Services Head - Taguig - RCBC
Paglalarawan
Job Summary:
The Application Development Services Head is responsible for providing overall leadership to the Applications Development function of the IT Shared Services Group, managing high-functioning teams in-charge of the delivery of all IT application development and maintenance projects. Leads the Application Development Divisions in defining strategies, roadmaps, and resource allocation to ensure the timely, quality, and cost-efficient delivery of all projects aimed to support the process improvement and digital transformation initiatives of the Bank.
How will you contribute:
What will make you successful:
-
Service Head
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
-
Service Head
Para lamang sa mga rehistradong miyembro Taguig
-
Head of Head of Service
Para lamang sa mga rehistradong miyembro Mandaluyong
-
Head, IT Admin Services
Para lamang sa mga rehistradong miyembro Taguig
-
Head of People Services
Para lamang sa mga rehistradong miyembro Taguig
-
Head of Customer Service
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
-
Head of Customer Service
Para lamang sa mga rehistradong miyembro Taguig
-
Service Heads
Para lamang sa mga rehistradong miyembro Metro Manila
-
Head of Service Delivery
Para lamang sa mga rehistradong miyembro Taguig
-
Head of Service
Para lamang sa mga rehistradong miyembro Mandaluyong, Metro Manila
-
Loan Services Head
Para lamang sa mga rehistradong miyembro Pasig
-
IT Application Development Services Head
Para lamang sa mga rehistradong miyembro Taguig, National Capital Region
-
Head, Service Excellence
Para lamang sa mga rehistradong miyembro Pasig
-
Head Service Delivery
Para lamang sa mga rehistradong miyembro Pasig
-
IT Application Development Services Head
Para lamang sa mga rehistradong miyembro Taguig
-
Head, Service Delivery
Para lamang sa mga rehistradong miyembro Pasig
-
Head of Technology Services
Para lamang sa mga rehistradong miyembro Makati, National Capital Region
-
Service Delivery Head
Para lamang sa mga rehistradong miyembro Makati, National Capital Region
-
Head of Technology Services
Para lamang sa mga rehistradong miyembro Makati
-
Head of Operations and Services
Para lamang sa mga rehistradong miyembro Makati, Metro Manila