- Provide remote technical support via phone and online platforms
- Diagnose and resolve product-related issues
- Deliver customer training sessions (remote and virtual)
- Assist with system setup and configuration guidance
- Manage and document support cases in D365
- Recommend workflow improvements to customers
- Complete accurate service documentation
- Support internal and customer-facing technical initiatives
- Technically minded (engineering, surveying, geospatial, mechanical, or similar background preferred)
- Confident communicating in English (spoken and written)
- Comfortable speaking with customers over phone and video
- Organised and able to manage multiple support tickets
- Solutions-focused and proactive
- Willing to learn specialised technology systems
- Experience with D365 or CRM systems
- Experience in surveying, construction tech, machine control, or geospatial tools
- Experience supporting Australian or international clients
- Minimum 50 Mbps stable internet connection
- Backup internet preferred
- Dedicated home workspace
- Laptop/PC meeting modern performance standards
- Competitive international compensation
- Structured leadership and communication
- Long-term stability
- Exposure to global projects
- Professional growth and training
- Complete a short technical task
- Attend 1–2 virtual interviews
- Provide a short video introduction
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We're looking for a passionate IT Support Specialist to join our Manila team. Your mission: keep our people connected, secure and productive while collaborating with our global IT crew across London Montreal Barcelona and New York. As part of our world-class IT environment you'll ...
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We are seeking a customer-obsessed IT Support Specialist to join our growing technology team. · In this role, you will be the first line of defence and a primary problem solver for our global workforce of over 1,000 employees. ...
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We're looking for a passionate IT Support Specialist to join our Manila team. · ...
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Join our dynamic team at First Advantage as an IT Support Specialist. · Set up and troubleshoot desktops and notebooks (On Site & Remote). · Maintain excellent communication with all end users. · ...
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This is a full-time hybrid role for an IT Support Specialist based in Metro Manila, · This is a full-time hybrid role for an IT Support Specialist based in Metro Manila, · ...
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We want to build the future of game assistance. We're hoping you'll join us. · Our platform works across thousands of PC games, · ensuring that great games are accessible to everyone, · regardless of time constraints, skill level or accessibility needs.Troubleshoot technical issu ...
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We are seeking a customer-obsessed IT Support Specialist to join our growing technology team. You will be the first line of defence and a primary problem solver for our global workforce of over 1,000 employees. · Frontline Support & TriageServe as the primary point of contact for ...
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+The IT Support Specialist will be responsible for providing technical support to employees, maintaining IT systems, and assisting the Director, Operations & Systems with information security initiatives. · +Provide first-level IT support for all employees, resolving technical is ...
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ClinicMind is seeking a highly skilled Support Specialist to join the PatientHub Team within their Service Delivery division. · ...
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We want to build the future of game assistance by providing tools that help players have more fun in their favorite games. · ...
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+在 goFLUENT ,我们提供根据贵组织目标和需求量身定制的超个性化企业语言培训。自2000年以来 ,我们已帮助全球数百万人提升商务沟通能力。 · 我们的团队以共同的使命为纽带 :让每个公司和学习者都能轻松获得相关、高效的语言培训。加入我们充满活力的亚洲学习顾问团队 ,体验在全球公司工作的兴奋 · +管理参与 goFLUENT 课程 的客户/学习者关系。 · 根据流程和主管指导 ,通过电话或电子邮件提供支持 : · 解决客户投诉。 · 跟进培训进展。 · ...
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+We are seeking a customer-obsessed IT Support Specialist to join our growing technology team. In this role, you will be the first line of defence and a primary problem solver for our global workforce of over 1,000 employees. · +Serve as the primary point of contact for incoming ...
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Job Description · About Us · Barkbus is the nations premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven ...
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We're looking for someone who genuinely enjoys helping people solve problems. You'll support both sides of our marketplace - researchers recruiting for studies and participants taking part in them.You won't just be answering tickets - you'll be the bridge between our users and ou ...
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We are seeking Support Specialists who share our enthusiasm for making gaming more fun. In this role, you'll be the front-line champion for our community, helping users get the most out of Wand while maintaining our high standards for trust and technical excellence. · ...
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Resident Support Specialist
Para lamang sa mga rehistradong miyembro
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+Job Summary · Join Nexplay Consulting as a Remote Network Support Specialist for IT solutions in hospitality. · +Skills Required5+ years of IT support experience with networking focus. · Strong knowledge of Fortinet/Cisco/Ruckus/Aruba brands. · ...
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Patient Support Specialist, Australia Support
Para lamang sa mga rehistradong miyembro
· About the role (What you'll be doing) · This isn't your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care. · As a Customer Support Specialist, you' ...
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- Trabaho sa kumpanya Remote na trabaho
Sales Support Specialist For
Para lamang sa mga rehistradong miyembro
+Job summary · We're looking for an enthusiastic and energetic person to join our fast-growing, diverse, and dynamic team as a Sales Support Specialist (Australian base Customers).++Determine and develop user requirements for systems in production, to ensure maximum usability. · ...
Manila, National Capital Region1 buwan ang nakalipas
Technical Support Specialist - Manila - Aptella
2 araw ang nakalipas
Paglalarawan
Remote Support Technician (AU Company)
Full-Time | Work From Home | Long-Term Role
Location: Philippines (Remote)
Working Hours: Australian Business Hours (with overlap required)
About Aptella
Aptella empowers the Mining, Construction, and Geospatial industries with cutting-edge technology from global leaders. With 380+ professionals across Australia, Southeast Asia, and New Zealand, we are a fast-growing, forward-thinking company committed to innovation and service excellence.
We are now expanding our support team and seeking a Philippines-based Remote Support Technician to work closely with our Australian technical team and customers.
This is a stable, long-term opportunity with an established international company.
Important: This is NOT an IT Helpdesk Role
You will not be troubleshooting laptops or printers.
Instead, you will support customers who use advanced positioning and machine control technologies in mining, construction, and civil projects. Training will be provided.
About the Role
As a Remote Support Technician, you will:
This is a customer-focused, solutions-driven role that plays a critical part in maintaining Aptella's reputation as a trusted technology partner.
Salary & Benefits
Monthly Salary Range: PHP 60,000 – 95,000 (depending on experience)
Work From Home (must have stable internet and quiet workspace)
Long-term, full-time engagement
Career growth opportunities within an international organisation
Full product training provided
Performance review structure
Working Hours
You must be available to work with Australian business hours (AEST/AEDT) with required daily overlap.
What We're Looking For
You are:
Advantageous (but not required):
Technical Requirements (Mandatory)
Why Join an Australian Company?
Application Process
Shortlisted candidates may be asked to:
If you are looking for a long-term remote opportunity with an international team and enjoy solving technical challenges, we would love to hear from you.
Apply today.
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