Trainer - HIM - Philippines, Pilipinas - Med-Metrix

Paglalarawan

Job Type

Full-time

Description

HIM Trainer responsible for creating and implementing training programs for various HIM processes based on the needs of the company and its employees. Perform actual HIM work for existing accounts on a regular basis to keep an up-to-date knowledge of the process. Participate in process implementation during account take offs or go-live.

They are also responsible to fulfill the following duties and responsibilities:

• Develops curriculum, training syllabus, and course modules related to HIM processes (Abstraction, Audits, Indexing, Cash Posting, Credit Refund, and other Revenue Cycle Management Accounts.
• Handles new accounts for the duration of the training period, assists in establishing quality and productivity standards, and in coordination with the department manager, ensures successful transition to the operations team.
• Collaborates with production supervisors and operations manager to ensure that all corrective actions due to performance deficiency are carried out as scheduled, according to the guidelines and procedures.
• Collaborates with billing operations managers, supervisors, and quality to resolve issues that impact internal and external customers.
• Identifies areas for improvement and opportunities for education for employees, and in coordination with the management team, develops training materials and conducts training sessions.
• Conducts product training for new hires and, if necessary, provides refresher training to employees.
• Keeps up to date with innovations and developments in training methods by researching, reading relevant materials, and attending relevant courses.
• Research new technologies and methodologies in workplace learning, such as web-based training and other e-learning techniques and presents a possible implementation plan that includes sourcing and costing.
• Ensures compliance to HIPAA policy by monitoring its implementation, conducting training, providing updates, identifying possible compliance issues and coordinating corrective actions.
• Promotes continuous learning through various programs like Health streams and collaborates in developing training programs that look to improve staff performance and address areas of weakness. Duties also include monitoring the staff's diligence in completing their assigned courses before the due date.
• Updates weekly deck (performance and attendance for training meeting)
• Participates in weekly training meetings with the upper management.
  
  

Requirements

• Previous training work experience of at least a year.
• Minimum of 2 years of medical billing or revenue cycle management experience specific to AR and Denials Management or provider side of the healthcare insurance industry.
• In-depth understanding of claim denials.
• CPB and Coding Certification (CPC, CCS, COC) is an advantage.
• Supervisory experience preferred; demonstrated leadership skills.
• Willingness and flexibility to work extended hours.
• Knowledge of general computer applications and ability to multitask on two monitors
• Proficient with Microsoft Office products.
• Ability to work in a team fostered environment and have the willingness to adjust to changing job responsibilities, shifting schedules, new procedures and unexpected workloads and stresses.
• Possess strong verbal, written communication, interpersonal skills and analytical skills
• Assertive self-starter who can work independently, yet function in a team environment
• Ability to plan well and prioritize work and maintain calmness under pressure.
• Good interpersonal and other training soft skills (motivation, patience, good sense of humor).
• An understanding and strict adherence to all HIPAA regulations