BPO WFM Team Lead - Muntinlupa City
1 linggo ang nakalipas
Job summary
The WFM Team Lead will ensure that workforce is staffed optimally by creating forecast and staffing models.
Responsibilities
- Ensure that workforce is staffed optimally by creating forecast and staffing models
- Monitor request queues on a real-time basis and ensure adherence to the planned and prepared schedules based on volume forecast
Paglalarawan ng trabaho
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