Kasalukuyang mga trabaho na may kaugnayan sa Reservations Associate - Muntinlupa - Filinvest Development Corporation

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    • Reservations Associate - Muntinlupa - Filinvest Development Corporation

    Filinvest Development Corporation
    Filinvest Development Corporation Muntinlupa

    1 linggo ang nakalipas

    Paglalarawan

    Job Title

    Hospitality Resources Coordinator

    A Hospitality Resources Coordinator is responsible for managing hotel reservations, guest communications, and front office operations.

    Responsibilities

    • Processes reservations from various sources, including mail, telephone, telex, cable, fax, and central reservation systems.
    • Maintains accurate and up-to-date reservation records by date of arrival and alphabetical listing.
    • Determines room rates based on hotel selling tactics and communicates reservation information to the front desk.
    • Prepares letters of confirmation, processes cancellations and modifications, and handles daily correspondence.
    • Monitors advance deposit requirements, tracks future room availabilities, and assists in preregistration activities.
    • Helps develop room revenue and occupancy forecasts, prepares expected arrival lists, and maintains a clean and neat work area.
    • Promotes goodwill through courteous and friendly interactions with guests, managers, and fellow employees.
    • Provides excellent customer service, ensuring clients' needs are met promptly and efficiently.
    • Remains aware of all front office procedures and assists with reception duties as needed.

    Requirements

    • Minimum one year of experience in ecommerce roles, preferably in the hospitality industry.
    • Experience in sales and management or leadership positions is preferred.
    • Excellent written and verbal communication, organization, and comprehension skills.
    • Ability to maintain discretion and confidentiality regarding sensitive information.
    • Strong time management skills, prioritization of responsibilities, and flexibility are essential.
    • Fluency in English, both oral and written, is required.
    • Proficiency in computer use, specifically scheduling reservations and keeping records of room use, is beneficial.
    • Awareness of industry standards and strong organizational skills are necessary.
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