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    Operations Training Supervisor - Iloilo City, Pilipinas - Stealth Monitoring, Inc.

    Stealth Monitoring, Inc.
    Stealth Monitoring, Inc. Iloilo City, Pilipinas

    2 oras ang nakalipas

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    Paglalarawan
    Stealth Monitoring is looking for talented individuals like you Be the next Operations Training Supervisor.

    The Operations Training Supervisor is responsible for designing, implementing, and overseeing training programs for employees across various operational departments. This role requires a dynamic individual with a strong background in training and operations, capable of developing and delivering effective training solutions to enhance the skills and knowledge of staff members. The Operations Training Supervisor will collaborate with department heads to identify training needs, create training materials, and ensure that training programs align with organizational goals and industry best practices. The individual acts as a gatekeeper and key stakeholder in the knowledge management of all training programs, documents, resources, etc. and resident SME of the LMS system. The supervisor is accountable for developing and leading the product trainers.

    Job Highlights

    • Day 1 HMO for you and two (2) of your dependents.
    • Annual and Performance Based Salary Increase

    Duties & Responsibilities

    Training Program Development:
    • Collaborate with department managers to assess training needs and develop comprehensive training programs for operational staff.
    • Create engaging and effective training materials, including presentations, manuals, and multimedia content.

    Training Delivery

    • Able to schedule and/or conduct training sessions for operational teams, ensuring that content is delivered in an organized and engaging manner.
    • Utilize a variety of training methods and technologies to accommodate different learning styles.

    Skill Enhancement

    • Focus on developing and enhancing operational skills, including but not limited to process management, efficiency improvement, and quality assurance.
    • Implement continuous improvement initiatives to refine training processes and content based on feedback and evolving organizational needs.

    Performance Evaluation

    • Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
    • Collaborate with department heads to identify areas for improvement and adjust training programs accordingly.

    Documentation And Reporting

    • Maintain accurate records of training activities, attendance, and performance evaluations.
    • Generate regular reports on training outcomes and present findings to leadership.

    Collaboration

    • Work closely with department heads and QA to identify future training needs and align training programs with career development paths.
    • Foster a collaborative culture that encourages knowledge sharing and cross-functional learning.

    Compliance And Quality Assurance

    • Ensure that training programs comply with industry standards, regulations, and company policies.
    • Implement quality assurance measures to guarantee the effectiveness and consistency of training content.

    Qualifications

    • Candidate must possess at least a Bachelor's/College Degree, Master's Degree in Business Management, Mass Communications, or equivalent
    • 5-10 years of proven success as a Supervisor with experience coaching, mentoring and developing others in a complex, fast-paced environment.
    • Solid understanding of training processes and practices for adult learners.
    • Experience managing a team of at least 10 learning professionals
    • Well-organized, detail-oriented, ability to multi-task with great follow-up skills
    • Has a strong written and verbal communication skills
    • Ability to build strong interpersonal relationships in order to effectively contribute to a highly collaborative and trust-based work environment
    • Strong problem solving, decision-making skills
    • Maturity to handle confidential and/or sensitive information
    • People Manager
    Stakeholder Management

    Amenable to work in Mandurriao, Iloilo City.

    Why join Stealth Monitoring

    At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.

    Get to work with skillful team members and experience limitless growth.

    Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
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