Customer Care Agent - Manila
4 linggo ang nakalipas
Job summary
Sapient is a Philippine-based outsourcing firm providing flexible staffing workforce management and outsourcing solutions We help small and medium-sized businesses focus on their core competencies by managing critical day-to-day operations through consulting IT-enabled and call center services
Responsibilities
- Resolve customer inquiries concerns or complaints effectively and escalate issues when necessary to ensure swift resolution.
- Update and maintain accurate records of customer interactions transactions and order details in the system.
- Stay updated on company policies procedures and services to provide accurate information to customers
Paglalarawan ng trabaho
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