Sales Associate - Quezon City, Pilipinas - Dempsey Resource Management Inc.

    Dempsey Resource Management, Inc. background
    Permanent
    Paglalarawan

    Responsibilities:

    • Ensure high levels of customer satisfaction through excellent sales service
    • Assess customers needs and provide assistance and information on product features
    • Welcome customers to the store and answer their queries
    • Follow and achieve department's sales goals on a monthly, quarterly and yearly basis "Go the extra mile" to drive sales
    • Maintain in stock and presentable condition assigned areas
    • Actively seek out customers in store
    • Remain knowledgeable on products offered and discuss available options
    • Process POS (point of sale) purchases
    • Cross sell products
    • Handle returns of merchandise
    • Team up with co workers to ensure proper customer service
    • Build productive trust relationships with customers
    • Comply with inventory control procedures
    • Suggest ways to improve sales (e.
    g. planning marketing activities, changing the store's design)

    Requirements and skills:

    • Sales Associate skills
    • Proven work experience as a Retail Sales Associate, Sales Representative or similar role
    • Basic understanding of sales principles and customer service practices
    • Proficiency in English-Basic Math skills
    • Working knowledge of customer and market dynamics and requirements
    • Track record of over achieving sales quota
    • Hands on experience with POS transactions
    • Familiarity with inventory procedures
    • Solid communication and interpersonal skills
    • A friendly and energetic personality with customer service focus
    • Ability to perform under pressure and address complaints in a timely manner
    • Availability to work flexible shifts
    • BS degree in Marketing or related field would be a plus