Customer Service Representative – Insurance Account - Alabang, Metro Manila

Para lamang sa mga rehistradong miyembro Alabang, Metro Manila, Pilipinas

1 buwan ang nakalipas

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The role focuses on providing policy information and resolving customer inquiries while meeting quality and productivity standards. Handle customer inquiries related to insurance policies coverage billing and claims Provide accurate information and resolve concerns in a timely and professional manner Maintain customer records and document interactions properly Follow company policies procedures and compliance guidelines Meet individual team performance metrics such as quality attendance and productivity Required Qualifications Completed at least 2 years in college With at least 1 year of BPO experience (insurance experience is a plus) Strong verbal written communication skills Customer focused detail oriented Willing to work dayshift Amenable to work onsite in Alabang
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