Engagement Manager - Makati - KPMG Philippines

    KPMG Philippines
    KPMG Philippines Makati

    1 araw ang nakalipas

    Accounting / Finance
    Paglalarawan

    This role will serve as the single point of contact between business divisions for technology-related requests. This role ensures smooth navigation through governance, risk, and delivery processes, driving divisional success by aligning technology initiatives with business priorities and accelerating outcomes.

    Key Responsibilities

    • Lifecycle Ownership:Manage divisional requests from intake through completion, ensuring alignment with enterprise architecture and governance standards.
    • Initial Technical consulting:Ability to understand some art of the possible, discuss what we have and what we could do and allow the conversation to flow beyond the 'I need'.
    • Stakeholder Engagement:Build strong relationships with divisional leaders, acting as a strategic partner and advocate for their technology needs.
    • Cross-Functional Coordination:Navigate complex dependencies across risk, security, network, and platform teams to unblock delivery.
    • Portfolio Tracking:Maintain a consolidated dashboard of divisional initiatives, risks, and progress for reporting to leadership.
    • Escalation Management:Proactively identify and resolve issues impacting delivery timelines or compliance.
    • Operational Support:Assist Enterprise Architects by handling operational follow-ups, reporting, and divisional communications.

    Skills & Competencies

    • Stakeholder Management: Ability to influence and manage senior business stakeholders.
    • ITSM/ITIL Knowledge: Understanding of service management principles and governance frameworks.
    • Technical backgroud: avid technologist who is curious , has worked in the software or technology delivery lifecycle and can deal with reasonable technical discussions.
    • Enterprise Architecture Awareness: Familiarity with architectural principles and technology lifecycle.
    • Project & Service Delivery Expertise: Proven experience in managing complex IT projects and service delivery.
    • Analytical & Problem-Solving: Ability to identify bottlenecks and propose pragmatic solutions.
    • Communication: Exceptional written and verbal communication skills for executive-level reporting.

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