Call Center Technical Support Representative: GCS, Philippines: Cebu - General Santos - Teradyne
Paglalarawan
Job Description
The Call Center Technical Support Representative is the primary interface for customers' hardware and software technical assistance.
Responsibilities include providing first-level technical assistance, managing daily workload, collaborating with teams, creating process documentation, and participating in continuous improvement initiatives.
Qualifications include a Bachelor's degree in Mechanical Engineering or related fields, minimum 1 year of technical experience, knowledge of hardware systems, and proficiency in MS Office.