Data QA Engineer - National Capital Region - Arch Global Services Philippines

    Arch Global Services Philippines
    Arch Global Services Philippines National Capital Region

    1 linggo ang nakalipas

    Paglalarawan

    Schedule: Mid Shift

    The Position

    :Arch Insurance International is a fast-growing insurance company which provides underwriting solutions across a diverse and growing portfolio of over 20 business classes, spanning multiple platforms in the London company market, the Lloyd's market, the UK regional markets, and markets in Australia, Bermuda, and the EU

    .Over the past 3 years we have increased our gross written premium from $783m to $2bn and the growth trajectory is planned to continue. Recently we were named the Top Large Insurance Employer in the Insurance Business UK Survey

    .With this growth and our long-term ambitions, we are investing significantly within data, and recently setup the Chief Data Office

    • .Keep our
      Party, Risk, and Referenc
      e master data
      accurate, complete, and truste
      d so downstream processes and analytics work first time
    • .Resolve MDM (Master Data Management) queries fas
      t, prevent repeat issues, and drive
      continuous data quality improvemen
      t in Stibo STEP

    **.

    Job Responsibilitie**

    • s:Front‑door for MDM (Master Data Management) queri
    • esTriage, investigate, and work with current GSO and Onshore operations teams to resolve incoming issues and requests (e.g., suspected duplicates, attribute corrections, reference data updates), escalating only when needed. Own cases end‑to‑end, including stakeholder comms and closure note
    • s.Data cleansing projec
    • tsWork with current Operations teams in GSO and Onshore to plan and run targeted cleansing sprints fo
      r Party, Risk, and Referen
      ce domains (deduplication, standardisation, survivorship fixes, enrichment). Track progress and outcome
    • s.Operate Stibo ST
    • EPExecute stewardship workflows, match/merge, golden‑record maintenance, and reference-data governanc
    • e.Data quality monitori
    • ngReview dashboards/scorecards, spot patterns, and raise prevention actions (new rules, validations, or process tweaks
    • ).Release & change suppo
    • rtSupport the validation of data model or rule changes in lower environments; support UAT and cutover tasks affecting master dat
    • a.Documentation & knowled
    • geMaintain "how‑to" guides, FAQs, and known‑issue playbooks for common MDM request

    **s.

    Qualificati**

    • ons:Hands
      ‑on MDM (Master Data Management) or data operat
      ions experience (2–5 years), ideally
      in customer/party and reference
      data doma
    • ins.Data profiling and anal
      ysis skills; comfortable with Excel/SQL basics; able to read a data model and pinpoint root cau
    • ses.Experience w
      ith ticke
      ting (e.g., ServiceNow/Jira) and documenting repeatable fi
    • xes.Clear, concise communicator who can explain data issues to both business and technical audien

    ces.

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