GS Hosted Service Delivery Specialist - Cebu, Pilipinas - Kuehne Nagel

Paglalarawan

BE PART OF OUR GROWING TEAM

Your Role

Serves as the focal point of internal and external customers and address concerns.
Consolidates data from multiple systems to facilitate order entry process.
To do cost audits and validate customer's database.
To do event management and data cleansing.
To perform manual bookings and deliver reports including carrier invoice records and volume forecast.

Your Responsibilities

• To respond to, action, follow up with carrier & warehouse partners, resolve and/or escalate customer inquiries and spot quote queries
• To cross reference carrier website milestone tracking events to report to customer and escalate any gaps in to the management
• To generate basic tracking reports, basic reports on a weekly and monthly basis
• To generate excel based forecast reports for carrier partners based on the data
• To receive carrier invoices weekly, follow invoice reconciliation process, update file and review
• To export data, price all transactions following pricing process, update customer invoice file and review
  
  

Your Skills and Experiences

• Graduate of Bachelor's Degree in Customs Administration, Engineering, Information Technology, Finance, Economics or related
• Preferably 2 years working experience in Air Logistics, Sales and Sea Logistics
• Proficient in MS Office (PowerPoint, Word, Outlook)
• Good English communication skills