Team Leader - Cebu City P

A Team Leader manages a team of agents helping them meet targets while reviewing performance and coaching them. · ...

This is a hands-on leadership role suited for professionals with prior experience in contact center or operations team leadership. · ...

The Quality Assurance Team Leader manages the quality assurance process, including planning tests, creating test cases, tracking defects, and reporting. They lead the testing team, ensuring tests are done efficiently and meet quality standards. They also create test plans, assign ...

Fusion CX is seeking a dedicated Customer Service Team Leader for our Cebu location. The ideal candidate will play a pivotal role in achieving organizational goals while ensuring high job satisfaction within the team. · ...

+We are seeking a highly skilled Leadership and Development Trainer to design and deliver training programs that enhance leadership skills, team performance, and organizational growth. · +Design and deliver customized leadership development training programs for managers and lead ...

Join our Canadian-Inspired Team in Cebu: Embrace Excellence Together. At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. · ...

Join our Canadian-Inspired Team in Cebu: Embrace Excellence Together. Lead and manage a high-performing team of professionals, driving results through exceptional leadership, coaching, and collaboration. · ...

We are seeking an experienced Trainer to develop and deliver high-quality training programs for our team members. · Design and deliver engaging training sessions to meet business objectives · Develop and maintain comprehensive training materials and resources · ...

We are seeking a highly skilled and experienced Security Officer to join our team. · Conduct regular patrols and surveillance to detect and prevent security breaches · Respond promptly and effectively to alarms, incidents, and emergencies · ...

Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center employees who deal with our existing and potential customers. · ...

Join our CP360 Family today and be part of a team that redefines both employee and customer experiences. · We believe in putting employees at the heart of everything we do, · a culture where innovation and empathy are not just buzzwords but a way of life. · About the Role: · As a ...

+ Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together · + We are one of the fastest-growing BPOs in the world, and our secret is simple: it's our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360's leaders ...

We are seeking an experienced HR Officer to join our team. The successful candidate will be responsible for providing expert HR support to management and employees across the organization. · Provide HR guidance and support to managers and employees on various employment-related m ...

The Operations Manager is responsible for overseeing the daily operations of a Business Process Outsourcing (BPO) unit. This includes managing client relationships, optimizing operational processes and ensuring that service delivery meets both internal and client expectations. · ...

The Sales Trainer will handle a class of FTEs and be responsible for training team members to become high-performing sales teams. · ...

+ + + A Merchant Disputes Account Manager manages the performance of 10-15 employees. · + + · +,,+ + Manage people and resource development, including training programs, attrition, and skills monitoring for the team. · Maintain a controlled environment by implementing necessary ...

We are one of the fastest-growing BPOs in the world, and our secret is simple: it's our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360's leaders were promoted from within? Our CEO's journey, starting as a phone agent ...

We are seeking a highly motivated and detail-oriented RTA Lead to oversee real-time management across multiple BPO programs.This role is critical in ensuring service level objectives (SLOs), occupancy and other key performance indicators (KPIs) are met through real-time monitorin ...

We're seeking a visionary SEO Specialist with 3+ years of experience to redefine how businesses leverage search engines, AI platforms, and cutting-edge tools for growth. · ...

We are seeking a Philippine Registered Nurse (RN) to join our dynamic BPO team. · In this role, you will leverage your medical expertise to manage and analyze medical records, · ensuring accuracy and compliance for legal cases. · SUMMARIZE MEDICAL INFORMATION AND PROVIDE INSIGHTS ...