Team Support Associate - Philippines, Pilipinas - MicroSourcing

    MicroSourcing
    MicroSourcing Philippines, Pilipinas

    2 linggo ang nakalipas

    Default job background
    Buong oras Teknolohiya/Internet
    Paglalarawan
    Job Title: Unfilled Team Support Associate

    Position: Intermediate Role
    Work Type: Temporary Hire
    Set-up: ONSITE TRAINING but Hybrid after (6x per month onsite)
    Schedule: Day Shift
    Location: MoA, Three Ecom
    Salary: PHP 25,000 + Performance Incentives

    An Unfilled Team Support Associate is expected to:
    • Support Camp Australia services, staff members, and regional managers with their staffing concerns.
    • Ensure child safety by maintaining consistency and compliance in every service.
    • In charge of calling/emailing staff members to attend emergency shifts.
    Responsible Processes:
    • Staffing
    • Filling vacant shifts
    • Adding Shifts
    • Cancel Shifts
    • Coordinator Cancellations
    • Replacing Team Members
    • Changing Rostered hours
    • Non-arrival for shift
    • Resignations
    • Managing Excess Labour
    • Requesting for a third-party staffing provider
    What it takes to be part of our team:
    . 3-year experience in an Inbound and outbound Customer Service role is highly regarded
    . Excellent English communication skills to be able to engage with internal and external stakeholders.
    . Excellent attention to detail and organizational skills
    . Build a strong relationship with field staff members and colleagues within the GSC.
    . Possess excellent multi-tasking skills

    Find a balance between work and life that fits you. Do what you do best with MicroSourcing

    For more information, visit

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