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    Dayshift Level 1-2 IT Support Engineer to Start Immediately - Cainta, Pilipinas - NeksJob Philippines

    NeksJob Philippines
    NeksJob Philippines Cainta, Pilipinas

    3 araw ang nakalipas

    NeksJob Philippines background
    Contract
    Paglalarawan
    About the business and the roleThe client is a fast-growing Managed IT Service Provider.

    They serve a diverse client base across Australia, ranging from SMB to corporate businesses across a broad range of industries.

    We are seeking an enthusiastic Level 1-2 service desk engineer with a strong work ethic to join our team.


    Job benefits:
    High exposure to the latest and a wide range of enterprise-grade technologies.

    A culture of continuous learning and developmentWorking within a supportive team - collaborative, friendly and energeticYour job role:Provide support to clients via telephone, email, remote access tools and onsite.

    Troubleshoot and resolve complex technical issues related to hardware, software, and network connectivity.
    Resolve incidents assigned to you in a timely manner ensuring customer service and client outcomes are paramount.
    Monitor and action alerts from client systems.
    Attend onsite for onsite support when required.


    Requirements:
    Minimum 2 years experience in providing technical service role.
    MSP experience well regarded.
    Strong troubleshoot and problem-solving skills.
    Strong knowledge of Windows OS, Server, and NetworkingExperience with Microsoft 365 cloud technologies
    • Office 365, Exchange, Azure AD, SharePoint/OneDrive, MDMExcellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members alike.
    Ability to prioritize and manage multiple tasks simultaneously.
    A passion for technology and a commitment to staying up to date with the latest developments in the field.
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