Customer Advocate - Iloilo, Iloilo
1 buwan ang nakalipas
Job summary
The Customer Service Representative I provides frontline support for case routing, administrative case handling, and initial troubleshooting for HPE Networking and Aruba products.Responsibilities
- Create, route, and assign customer cases in the HPE Networking Support Portal and Welcome Center queues.
- Perform administrative case actions, entitlement checks, and case updates in accordance with documented processes.
Paglalarawan ng trabaho
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I-access ang lahat ng mataas na antas na posisyon at makuha ang trabahong pinapangarap mo.
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