Customer Success Representative - Makati
3 linggo ang nakalipas
Job summary
The Customer Support Representative is responsible for helping customers with questions or concerns regarding company products and services.Responsibilities
- Responsible for inbound customer support inquiries via all supported channels, while adhering to defined processes for managing the Ticket lifecycle process
- Manage Ticket workload through effective prioritization and escalation (as necessary), to meet or exceed customer expectations.
- Collaborate with customers to ensure that solutions are acceptable and resolved in a timely manner.
Paglalarawan ng trabaho
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Mga katulad na trabaho
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